The Gym TRX class starts at 11am on Sunday and two people walk in at 11:15 and their body language was such that they didn’t even look apologetic for being late. Despite being told that they are late and they can’t enter the class, they stomp in, ignoring the instructor’s request.
Eric who has just taken over as the Asia-Pacific sales head for his company, tells the new intern in his team that he has to get Eric’s breakfast sharp at 8 am daily.
If I can’t get that, you can’t get that too! This was Sylvia’s inner thought that was dictating the attitude that she was showing her friend who was looking bewildered.
It has been said that people don’t care how much we know until they know how much we care. Click To Tweet. This indicates the importance of demonstrating a respectful and caring attitude. Be it in sales or in any role, your credibility can be established by how much you know and your accomplishments but what finally allows your reputation to be built is having the right attitude. Click To Tweet
⇒How does bad attitude look and sound ?
regulartom says
Lalita,
Wonderful post. There is a lot of discussion about how companies struggle with employee engagement. Poor engagement starts with what you describe under a bad attitude. Someone in a leadership position with a bad attitude will turn people and their engagement off.
While a positive attitude will be the water that helos the flowers grow.
Great job.
Tom
Lalita Raman says
Well said Tom. Yes a bad attitude can turn people enthusiasm and engagement off. If people in a company and their efforts are taken for granted by the managers, engagement suffers
Thank you so much for your insight.