Little Things That Matter

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The Not So Random Acts of Kindness

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You are tired, have had a bad day, your feet is aching. You see someone who is unable to stand, get into the bus you have just boarded. Would you give your seat to this person?

Random acts of kindness brighten another’s day and gives pleasure to the person engaged in the act of kindness. Kindness is typically spoken in terms of being nice, caring for others or doing something.

Have you thought of kindness as not doing or saying something? Click to Tweet

Three years ago, I was getting out of my gym and slipped just outside the building and twisted my ankle. The twist was so bad that I was unable to stand up on my own. For a good two to three minutes I was wreathing in pain and not a single soul in the busy city that I live in bothered to ask me, if I need help. Suddenly I saw a Good Samaritan come running across the road and asked me if I need help and helped me stand up.  This is a conscious act of kindness.

Kindness to me is

What you say or don’t

What you do or don’t

Who you are in your actions and behavior Click to Tweet

Aren’t being kind all of these:

1. Silence – when you know someone has made a mistake at work, do you embarrass the person in front of others or take the person aside and ask questions in a way that they realize their mistake? Calling to another person’s mistakes indirectly is an act of kindness because you appreciate that the person has done a mistake and you give an opportunity to that person to correct their mistake.

2. Speak up – there is no point in saying you care about women and stand up against violence against women when you partake in hearing and passing sexist comments. Silently hearing these comments is as good as being a participant. Passing cheap comments on social media about animals or women or any human is not being kind. If you are part of a  “bystander effect” you are not kind.

3. Humor – in life you can’t be all serious and not have fun. Use humor but not to assassinate somebody’s character or to insult somebody. You are kind if you decide not to pass that cheap humor or sarcastic comment.

4. Being right – even if you are right, there comes many a situation in life, it is better to be kind than proving you are right. This can be difficult many times but think of situations when it is better to let go because you know that you’ll possibly make it worse to prove you are right.

5. Sorry – if you are sorry say “Sorry”, not “I’m sorry but”. What is the use of an apology with buts? Click To Tweet

6. Thoughts and actions – a smile, a hug, offering a seat in a public transport to somebody, holding the door open for someone, volunteering are all acts of Kindness. And, don’t forget many a time not acting in a particular way or not saying something is an act of kindness too. Respect another person’s time and keep up your word and commitment. Click to Tweet

7. Anger – Not giving in to your anger is an act of kindness no matter how right you are.

8. Forgiveness – this is a tricky one especially if that person whom you have to forgive has hurt you deeply. But the best way to think about this is you need to be kind to yourself and in that self-compassion forgive the other person or block that bad memory so that you don’t agonize yourself over the hurt.

9. Listening – Not burying your head in your phone when you are in a meeting at work or off work is giving respect to the person who is having a conversation with you. Being genuinely interested in the other person (not probing) is an act of kindness too. Listening with your heart and soul is the best gift you can give someone. Click To Tweet

10. How are you? – when someone asks you How Are you? Be kind to them in responding rather than giving a mechanical answer. The care that a person shows you by thinking about you and asking about your wellbeing is a kind act and one that needs to be cherished.

Mind your manners in public or on social media. You may think that it is your timeline and that gives you a right to behave in any, which way you want to. However, you reveal your character and the acts of ill mannerism speak volumes about You more than anyone else.

There is always more room for kindness. In this day and age where stress levels are high and emotional intelligence is the order of the day, why not be kind ?

Kindness is a way of showing others that they matter and that even in the face of stress and hostility, you can still be kind. Click To Tweet

For Coaching, Speaking or Training please connect with Lalita Raman.

“The Silence” – 5 Do’s and Dont’s

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Learn to get in touch with the silence within yourself, and know that everything in life has purpose. Elisabeth Kubler-Ross

How many times have you wished silence from a person sitting opposite you or in a meeting room ?

How many times have you been in an awkward moment when you realized that you should have kept silent after spitting out words in anger?

 In Silence it is important to listen and it is a communication skill in that one needs to know when not to talk or interrupt.

  1. In sales pitches, the inability to remain silent can cost the deal and many times the client relationship. Have you and your team members who are presenting to the client given an opportunity to the client to speak? Have you listened what they need?  A good sales person listens far more than they talk.
  2. You call on your friend to share a difficulty that you are going through. When you meet this friend, he starts talking about his day and how he would have handled or has handled difficulties in his life. He has barely heard you, leave alone listen. You sit there listening to his nonstop babble, when all you wanted him to do was listen – Listen silently without interruptions or judgment. Many times in life all we need is to vent out what we are going through and a person to listen.  There is a time for silence, time to let go and allow people to hurl themselves into their own destiny. And a time to prepare to pick up the pieces when it’s all over.
  3. Most of us have met this person who endlessly brags about their deal striking ability or the number of places they have been or the people whom they have met. A lot of this happens without context and some of these nonstop banter may endanger the privy of confidential data.
  4. Being extremely negative about competition just to get your company to win the bid. Many times these conversations take place over a drink or dinner and damages the reputation of the company and the person.
  5. Dropping names just to show how influential you are.

There is a time and place for everything and silence in all the above situations is appropriate and necessary. It is better to use the art of silence rather than blurting out on an impulse, just to say something.

Nothing strengthens authority so much as silence – Leonardo Da Vinci

 Is Silence good or warranted in all situations ? No, absolutely not.

  1.  Never be bullied into silence. Never allow yourself to be made a victim. You are the lonely one who can be the lead in your life.
  2. Never be silent whenever and wherever human beings endure suffering, violence in any form and humiliation. Silence encourages the tormentor, never the tormented and being neutral and silent is not the solution. The ultimate tragedy is not the oppression and cruelty by the bad people but the silence over that by the good people. Martin Luther King Jr.
  3. Never be silent when you are aware about acts of wrong doing within a company or in any other day-to-day situations.
  4. Never be silent in situations where silence may mean acceptance or consent or grant of approval.
  5. Do not be silent in the face of misunderstandings.

Silence is about mastering the art of timing. During public speaking, silence is good for the audience to think, for you to create emphasis around a new idea that you may be presenting.  Even on Social Media, you need to know that not everything needs to be shared and there is no necessity to have an opinion on every single matter or a status update on whether you are thinking, swimming, having dinner or wish to talk or doing many other things. If you need to express all of that, best to journal it or talk to yourself.

Silence is one of the great arts of communication as long as you know when and where.

It is tact that is golden, not silence. Samuel Butler

Which word or set of words will you choose to use every time you speak?

Do you need to speak every time you have an urge to say something?

Please refer my blog post on Power Of Listening – Shut Up and Listen Will Ya ?

Images : Lalita Raman

How To Take Charge Of Your Personal Growth : 10 Essentials

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“We want a world where life is preserved, and the quality of life is enriched for everybody, not only for the privileged.” ~ Isabel Allende

Personal Growth is one which I find it difficult to define because it encompasses a lot of things. When we are born, most of us are given a suitcase full of standards, acceptable behavior, things to learn,values & a whole load of do’s and don’ts. As we grow and progress in life we keep adding or throwing away some contents of this suitcase. Each of us thus become a product of the choices we have made or that we have consciously decided not to make.

How many times in your day-to-day life have you been told right from childhood, ” you can’t do this” or “you need to follow this”, or “the deadline for this project is 20 days from now”, “you need to get married by 25” or as a woman you hear “you need to behave lady like” or something similar.

We may choose to follow some of these instructions, advise or suggestions and yet others we ignore because we feel it is just gender stereotyping. However respect, being ethical and being human is something I would like to think that most of us are ingrained with while growing up. This value is further enhanced when we observe our parents, and the behavior of our community in which we socialize.

In today’s day and age I find many who have lost the basic etiquette of courtesy, and being polite.  Take the case of social media where you try to make new connections and most people love to get more and more followers. Whilst it is good to make new connections, I find it strange and disrespectful when some of them don’t even bother to acknowledge you when you RT them or react to something on their timeline (I’m not referring to trolls here). Why are we so keen to make new connections and being part of every form of social media when we can’t spend quality time on existing relationships, we don’t have time to acknowledge and ask how one is doing?

There are many who don’t give importance to loyalty and commitment to their word. People speak about change but refuse to change themselves and yet others who insult and abuse in the name of religion and ethics.

Isn’t Personal Growth about

  1. Achieving more love, belonging, better communication skills and relationships
  2. Accessing greater understanding and wisdom
  3. Aligning, anchoring and actualizing your goals
  4. Awakening the inner voice.
  5. Being a better communicator and listener and to relate to others feelings.
  6. Becoming an instrument of transformation for others
  7. Breaking through barriers, fears and limitations that hold you back. Learning how to create what you want
  8. Changing for the better. Maintain clarity and focus. Make shifts and change more quickly, with less pain. Draw out your own personal pathway to success. Know where you want to go. Know who you are and what you stand for
  9. Measuring, tracking and improving what is important
  10. Developing more self-trust and self-reliance.

Life is a journey where each of us face obstacles in pursuing goals, or in just living.   Some of us get overwhelmed with some of these hurdles and yet some of us work through these challenges and grow stronger. But isn’t life about learning, developing, growing and moving on to take new pursuits and face new challenges?

To me, personal growth is having integrity and being human.  Biggest value that any of us need to have and remember is to Be Human.   We are always one decision, one word, one reaction away from damaging what has taken us years to develop so don’t you think we need to be careful of our words and actions?

Multitasking – 3 Reasons Why You Should Stop and 6 Steps On How To

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Most of us pride ourselves in multitasking. The more I think about multitasking, the more I feel that I probably don’t do full justice to any of the tasks at hand. Multitasking, I think possibly arises from distraction. The craze of Social Media, with the likes of Twitter, G+, Facebook, multiple chats (a friend of mine has possibly 35-40 chats going on at the same time …) has amplified our distraction. A study by Clifford Nass et al. at Stanford showed that heavy media multi-taskers are more susceptible to interference from irrelevant environmental stimuli and from irrelevant representations in memory.

Many of us at work read emails and try to respond to them while having a call with a client or a colleague or may be even during conference calls. Surely full focus and attention cannot be given to both these tasks. Why do otherwise intelligent people find it so easy to be distracted from what really matters? Why do we not give attention to the task at hand be it writing a blog, conceptual thinking with regard to one’s business or work or giving our undivided attention to someone who is talking.

In today’s world it is essential to be multi-skilled and multifaceted and the ability to switch effortlessly and effectively between various tasks is imperative.  But that is not multitasking. Having said that, let’s look at why we should not multi-task.

1.Research offers neurological evidence that the brain cannot effectively do two things at once -Rene Marois, PhD, Department of Psychology, Vanderbilt University

2.Effort and results are not linearly proportional.  In fact the Pareto Principle or the 80/20 rule means that in anything a few (20%) are vital and many(80%) are trivial. You can apply the 80/20 Rule to almost anything, from the science of management to the physical world.

One of my friends, who is a professor in a university, often, asks of his students to push their hands against something heavy and simultaneously solve math problems. In order to solve the simple math problem, the focus on pushing their hands against the heavy weight automatically reduces when compared to doing that activity on its own.  He asks them to engage in this activity to prove that multitasking deters productivity.

3.Performance suffers if you attempt two or more tasks that require the same brain functions. Most of us would be comfortable probably reading newspaper and listening to light music in the background.  However trying to be an active participant in a conference call and responding to emails simultaneously may not achieve optimal results in either because we use the same cognitive functions of the brain.

“There is time enough for everything in the course of the day, if you do but one thing at once, but there is not time enough in the year, if you will do two things at a time”  Lord Chesterfield, in a letter to his son in the 1740s.

Malcolm Gladwell in his book, “The Outliers : The Story of Success”, goes into depth about how all of the geniuses had worked 10,000 hours or more on their area of specialty before they became well-known. You will not be able work for so long unless and until you give full attention. All those who have achieved success credit it to practice and attention.  To Quote Isaac Newton-“If I have ever made any valuable discoveries, it has been due more to patient attention, than to any other talent.”

So how do we get away from these distractions or so-called multitasking:

1. To do list – Take a few minutes every day  either at the end of the day before you go to bed or at the beginning of the day to outline and write down the two or three most important things you want to accomplish tomorrow or on the day and the time by which you would like to achieve them.

2. Set a timer every hour. Pause and note all the tasks you are doing at that moment. Ask yourself: Am I doing what I most need to do right now?, Am I on track to complete my 2-3 most important tasks that I had enlisted.  How many times in each hour have I walked away from the original activity and checked emails, social media, and fallen prey to digital device distractions.

3. Mindfulness self-training – being aware of the current moment and emphasizing keeping one’s focus on the present moment and reducing distractions.  Systematically training your attention for e.g. Meditation or reading a good book and specifically assigning yourself some time each day to these activities will help improve your attention.

4. Life is short and you live once. Give your full attention to people, make them feel they matter. The best gift you can give to someone is your undivided attention.

5. Every time you get distracted or have an urge to do something else other than what you  originally set out to do, ask yourself is that the best use of my time? Do I really need to pay attention right now, to the activity that is distracting me?

6. Journaling – our mind wanders during the day since we probably have a million things to do, and achieve, which makes us agitated. Spending few hours a day writing your feelings, your emotions, things to do, ideas, frustrations helps to clear the mind and allows you to concentrate on those that deserves your utmost attention.

How has multitasking affected you, what steps have you taken to bring back your focus and attention? Please share in the comments section.

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Why Twitter

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Tweet

Why Do I use Twitter

I am still a novice to Twitter, having joined in Aug 2009. Twitter was first mentioned to me by a friend of mine about 3 years back and though I created an id at that time, it just did not appeal to me and the end result was deleting my account. At that time I thought it was a waste of time and I surely was not interested in knowing each person’s activities during the day or what time a person woke up or whether he had tied his shoe laces or which restaurant he was having food. After the demise of my twitter id, I did set up a Facebook id as well (which still exists) but I rarely use Facebook, since I don’t find it appealing & engaging

I decided to join Twitter again in Aug 2009 after having read so much about it in various blogs, and press. Now comes the most important question. Why have I decided to stick on with it and why am I so addicted to it?

I. Source of Information – Knowledge is Power and twitter is surely one source for that. All one needs to do is to follow the various media sources (MSNBC, Times of India, NYT, CNN etc.). Also depending on your area of interest, one can follow people who tweet about topics of your interest.  Many a time information on iPhone, news on earthquakes, financial news is available much quicker on Twitter than through other forms of media. Once can learn about Personality Development, Health & Fitness, Recipes, political arena in a country, blogging, twitter, new applications and pros and cons of these new applications …

Some of the sources of such informative tweets are from @Flipbooks, @2morrowknight @imadnaffa @v_shakthi @adamconsulting .. These are only some of them, There are many other sources of information that  I follow.  I am still learning and it never stops.

II. Sharing  A) Information -By Sharing information we enrich ourselves. No better way than Twitter by way of the RT (Retweet Function). The RT function is also a way to acknowledge & give credit to the person who originally tweeted this information.

B) Gratitude -RT function is also my way of acknowledging and thanking the person who originally put that information on Twitter. It also resonates my feelings or thoughts that is contained in the message.

III. Charity – One can contribute to charities, organize charities and raise funds through Twitter ( one of the most recent Global Charity events being Twestival) .

Charity Lists is another way to get in touch with a charity or support a charity.

IV. Support a Cause – For me it has been to fight against Violence on Women, and Child Abuse, as well as Support Human Rights. Twitter gives me a platform to get in touch with people who work to support these causes and organizations which work towards these causes.

V. Meeting of Minds/Ideas/people  – Many a relationship can be formed on Twitter – one of a friend ( I have met some wonderful friends through twitter), a business relationship and also one of source of inspiration from the tweets that a person may post.

VI. Break the Ice – Many a time a tweet on a person’s timeline may be the best form to start a conversation. I have done this many a time and it is in fact one of the best ways to get followers. Twitter also allows you to judge a person just like in daily life when you meet somebody face to face. You can judge from the tweets that a person posts, from the profile picture.  I find that many a time you can have an engaging conversation with some people on Twitter.

VII. Inspirational – I love reading quotes because it motivates me, puts a lot of perspective to my thoughts at the time . I follow a lot of people who quote through their tweets. I RT a quote which I believe in or reflects my thoughts at the time I RT. Many of these quotes are also gentle reminders to myself.. e.g of a smile, of kindness, of action speaks louder than words etc…, in the day-to-day chores of life.

Finally, I joined Twitter first and there after started blogging. As you can see my blog was started a week back. Simple reason I have a full-time job and social media as much as it is useful is not a form that is allowed on my job for valid reasons.  I Found the use of Twitter to be easier and quicker and yet the ability to reach out to many people.

To me Twitter was an easier way to start a blog and it is through Twitter and the various blogs, links of which are available through the profile page, that encouraged me to start a blog. Twitter is addicitive and I sure have found it useful.