Little Things That Matter

Learn From The Past, Live The Present and Have An Open Mind to Face Tomorrow

Archives for July 2014

The Power of Questions : 5 Secrets To Leading A Meaningful Life

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I was standing at the immigration queue last Friday, in Singapore, to catch a flight back home.

I was exhausted, yet couldn’t miss hearing a little girl of age may be 4-5 years old persistently asking her mom, mommy where is Daddy? So mommy answers her but she is still not quite satisfied with mommy’s answer. She changes tact and asks her mom, what are you holding in your hand ? So her mom replies to her saying passports. So she asks, is mine with you ? She gets a response from her patient mom. Then she asks her mom, you are holding 3, one is mine, other is yours, whose is the third one ? So her mom says, darling that is your dad’s passport.

She then in her sweet little voice loudly and clearly calls out to her dad, daddy do you want your passport? If yes, you better come here with us. Lo and behold she managed to get her dad with her.

What stood out for me was the way this little girl got to her end goal and she did all of that by asking questions of her mom.

Children are persistent with questions and they do get answers to their never ending questions.

I was amazed at how this little girl by asking 5-6 questions got the information out and laid her path to solve her jigsaw puzzle. In the end she achieved her end goal of getting her dad to stand in the same queue as her.

Asking relevant Questions is a powerful tool. The right questions inspire creativity, insights, drive connection and engagement and get desired results and breakthroughs.

By asking different type of questions, depending on the information you seek to get, (Open, fact based, probing, coping, what if ), you get bits of information and build on this to arrive at the final destination.

Wondering why I said constructive and right. Imagine if you lost the biggest deal of the decade. First thing you would probably ask yourself is what is wrong with me? What did I screw up? These kind of questions sets a negative tone to your thoughts and action. Instead, a relevant question would be What can I do to make sure I increase my chances of winning the deal ? What did I do well? What could I improve on ?

Questions are good for persuasion and convincing somebody, for enquiry, for building rapport and relationship, for being a good conversationalist. Listening is of utmost importance in the latter two instances.

Reflection begins with asking empowering questions of oneself.

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Self-awareness is critical to your success.

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How do we use the power of questions to reflect on our own lives and move forward ?

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1. What is your tennis ball?

This question, is from a spectacular commencement speech given by Drew Houston, the CEO of Dropbox, for MIT’s 147th Commencement held June 7, 2013.

To quote Houston, “I was going to say work on what you love, but that’s not really it. It’s so easy to convince yourself that you love what you’re doing — who wants to admit that they don’t? When I think about it, the happiest and most successful people I know don’t just love what they do, they’re obsessed with solving an important problem, something that matters to them. They remind me of a dog chasing a tennis ball: their eyes go a little crazy, the leash snaps and they go bounding off, plowing through whatever gets in the way. I have some other friends who also work hard and get paid well in their jobs, but they complain as if they were shackled to a desk.”

“So after today, it’s not about pushing yourself; it’s about finding your tennis ball, the thing that pulls you. It might take a while, but until you find it, keep listening for that little voice.”

It is about figuring out what you enjoy doing the most, what kind of activity makes you come alive, what do you feel most enthused about. Once you’ve figured out what brings out the best in you, you have to figure out how are you going to incorporate that into your day-to-day life?

2. What are your superpowers?

This is to determine your strengths, traits and altitudes. These are unique to you and this is what enables you to overcome challenges and deal effortlessly with any situation that life throws at you. Your strengths is something you determine by self-awareness and by a conversation with a Coach.

3. What are you grateful for?

Do you take things that you have and the people who stand by you for granted? Gratitude reminds us to be positive and help us move forward. It is easy to complain, criticize and condemn. To be thankful for a positive experience and from a negative experience is fulfilling and helps us let go.

4. What legacy do you wish to leave behind?

If you answered oh, what difference can I make, I’m a drop in the Ocean. Think again. If you believe that you can make a difference and do and be that person who can make a difference, you will be able to. Another way of thinking about the same question is to ask yourself, Looking back on your career and life, 15 or 30 years from now, what will you be proud of what you’ve accomplished? This is a great forward moving statement that can help you put things in perspective

5 . What am I doing now?

This helps you to think about what you are committed to right now and ask yourself if that ties in with your dream, your purpose and passion. In answering what you are doing now, you convert an intention to action. It is great to dream an intention to get somewhere is useless without an action.

These are some questions which you can ask yourself on the path of self-reflection and send-awareness. By questioning you encourage divergent thinking, tap into creativity and you set yourself on a motivating path.

What would asking the right question make possible for you in your life ?

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Where’s The Respect, Courtesy and Professionalism Gone?

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Excuse me, may I get something from my locker. I will be real quick. That was the voice I heard behind me at the ladies changing room at the gym today. That was music to my ears. I immediately moved, smiled and acknowledged the grace and sweetness with which this lady had spoken. I thanked her for her courtesy. Hearing my comment another lady from the far end remarked, OMG, you are so right. One rarely gets to hear a true form of apology or gratitude or excuse me these days. On her way out she apologized to me saying, I couldn’t help making that remark. I smiled and told her that she made a valid observation and there was no need to be apologetic and I thanked her for her support.

While it takes only a few words to make someone’s day, words poorly chosen have the inordinate power to start an argument, spoil someone’s day, destroy relationships, lead to arguments, and cause embarrassment. 

Three simple words “Sorry”, “Thank you”, “Please” have the immense potential to empower your communication, build rapport and enhance relationships when used with the proper tone and intention.

I say proper tone and intention because I have been at the receiving end of “sorry” with absolutely no apology intended. A week back, I suddenly get a jolt in my elbow and before I could even recover from my excruciating pain, this man says sorry and again rudely steps his shoes over my feet and my toe nail comes off. He doesn’t bother saying sorry and he marches off pretending to be unaware of what he had done. I come across similar types of behavior in the elevators of building, at offices and also at the gym. I take the example of the gym many times because to me a gym is where you go to work out, get healthy and in turn build your endurance. That means over time you should adopt the right attitude no matter the tearing hurry you may be in. If you cannot be courteous and ride over your challenges at the gym, what is the point in going for a workout?

Isn’t life similar to the gym? Because life is presenting you with some unnerving moments doesn’t mean you have the right to stomp over somebody else with your attitude and actions.

Yet in today’s so-called well-connected digital and fast paced world that we live in, we care more about speed with which we achieve results instead of the quality. Yes… We are dealing with multi tasks and juggling with many issues at the same time. We are hard pressed for time, yet by no means does that give us the right to behave aggressively or arrogantly to one another. Just because we sit behind computers trying to build rapport and relationships, it doesn’t mean we throw etiquette, courtesy and respect out of the window.

When did any of us stop appreciating courtesy or an apology? If the answer is never, why has “I’m sorry” changed to “I’m sorry but” or I appreciate what you are saying morphed into “I appreciate what you are saying, however “

Why have we become so stingy in being appreciative of something that somebody has done or acknowledging somebody’s email?

I find it appalling when people write so many blogs on leadership and yet when you interact with some of them, they seem to be lacking the courtesy to acknowledge or be thankful.

Communication is complete only if the words are expressed in a tone and manner that is congruent to what the words mean. Silent gratitude and apologies are no good.

Words are an important part of our communication but when there is in-congruency between the words, body language and tone, we pay more attention to the non verbal. Research by Albert Mehrabian has indicated that in cases where we are incongruent, we give

7% of meaning in the words that are spoken.
38% of meaning is paralinguistic (the tone).
55% of meaning is in facial expression.

In the world of chats, IM, hangouts and every other form of digital media which we live in, we forget to frame our thoughts and words. We don’t take time to acknowledge emails, messages, tweets, chats and we say things without recognizing the impact of our words or cryptic one word responses.

Would you shrink in your status or size if you said a genuine sorry or please or Thank you.

Would you downgrade yourself if you acknowledged somebody?

Would you belittle yourself if you showed gratitude or appreciated someone for a job well done? Click To Tweet

Effective communication starts with your feelings, your thoughts and the attitude you take to every situation. Click To Tweet. It is these thoughts that translates into words, body language and tone in your voice. Are they congruent? Are they effective?

Are you leading by example in the way you communicate? Click To Tweet

For Coaching, Speaking or Training let’s connect.

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The Zestful Way To Live An Intentional Life

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When I’m delivering training or coaching one of my goals is to enable the participants to make the shifts that they see is necessary and to facilitate insights and breakthroughs that they want to have. A breakthrough or an insight which will help them lead an intentional life. Recently, one of the participants asked me, “what do you mean by “leading an intentional life”? As soon as this participant asked me this question, I was reminded of something that I had learnt from one of my yoga instructors.

One of my yoga instructors at the beginning of every class asks us to set an intention and through the class she asks us to remind ourselves of this intention that we set. I could not relate to this couple of years back until one day, I decided to set an intention- an intention to smile no matter the challenge I face during the one hour. The change in my focus and the lightness that I felt in my mind, mid-way during the session, was phenomenal.

Our minds wander with several thoughts during the day and this tends to intensify when we are faced with adversities or challenges. Setting an intention which will help our mind to focus on in an hour of yoga is not as easy as it sounds, yet it helps to steer the wandering mind to get back on track. Some days is easier than other days and it is a matter of training the mind to let go of wandering thoughts.

Setting an intention to Life and her moments is no different from that of one hour in yoga or at the gym. In fact it is part and parcel of our life.

“When we cling to thoughts and memories, we are clinging to what cannot be grasped. When we touch these phantoms and let them go, we may discover a space, a break in the chatter, a glimpse of open sky. This is our birthright—the wisdom with which we were born, the vast unfolding display of primordial richness, primordial openness, primordial wisdom itself. When one thought has ended and another has not yet begun, we can rest in that space.” – Pema Chodron

Many of us go through our days and lives by going through the motions, doing things at work and home without much forethought. Compare this with living an intentional life, where you keep your focus on the purpose of doing something – everything you do is done with a conscious intent and based on your core values.

If you think about it, we do everything with an ultimate goal. To reach that goal, not everything may be enjoyable but needs to be done to get there. In some of these moments we go about the task possibly on auto pilot. For example, if I am having guests over for dinner, as much I may not enjoy cleaning the dishes I need to get it done so that my kitchen is clean. Take another instance, in order to market my business and what I do, I need to go for networking events though all of them may not be enjoyable and inspiring.

Intent is always there but sometimes we forget and go through the motions in such a way that it feels like a chore.

How can you live your life intentionally despite the uncertainty and unpredictability that life offers?

Start by asking questions of yourself,

1. What beliefs of mine are holding me back ? What are the alternate ways of thinking, if any ? Can I get some other perspectives ? How can I encourage myself to have more green light thinking and overcome my inner fears and doubts?

2. How did I overcome my last challenge? When have I felt competent or successful? Think about this through different stages in your life. Make an inventory by keeping a journal. When did I feel most vibrant, energized and alive? How can I connect back to those moments in the present ?

3. What can I do that is within my control? Manage your own behavior and actions because that is the only thing that is within each of our control.

4. What does my ideal world look like? What is that I need to do to get closer to that dream? Start with what an ideal day looks like and keep adding to your list of success. Reward yourself with wins no matter how small or big they are. Learn to be gratuitous in life because that changes your attitude to life and helps to bring in more positivity.

5. How do I want to be perceived? What matters? What can I let go of? Are my behaviors and actions in sync with my values?

Living with intention is to finally connect with your authentic self, where your batteries are recharged and you feel lighter in your mind and everything you do feels good no matter how difficult or challenged it may be. Click To Tweet

Living an intentional life leads to a more purposeful and effective approach to life – a life where you can seek to create greater impact and satisfaction in whoever you are and whatever you do. Click To Tweet

How are you creating an intentional life for yourself?

For Coaching, Speaking or Training let’s connect.

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