“She is quiet; she has probably nothing interesting to say”
“Investment bankers are all extroverts and make a lot of money”
“Oh you are Indian; you must have grown up in a caste system.”
“She is successful and has come up the ranks on the fast path. She must have achieved this because she is a flirt and has used her influence”
“A leader is one who manages team and is part of senior management”
→What do these statements sound like to you?←
Asian/American, Male/Female, Extroverts/introverts, rich/poor, aggressive/meek is the common single story we hear or are categorized into.
You are categorized, stereotyped and generalized and not seen for your uniqueness, for your passions, your interests. Nor do you see others.
Bias creeps in our day-to-day life, and communication. This comes from our culture, our exposure or non-exposure, and our experiences.
♣But the real question is do we get so taken in by others beliefs and by our limited experience that we fail to see the uniqueness of the person in front of us♣
♣Do we fail to see that one person or a group of people don’t represent an entire country or gender?♣
Can Bias be fixed?
“I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” ~Mother Teresa
There are people around you, in history, famous and not so quite famous who are changing bias and proving it by way of their actions. Some examples of people who fought bias…
Gender Bias – one of the most common biases that exists even in this day and age.
After graduation, Sudha Murthy became the first female engineer hired at India’s largest auto manufacturer TATA Engineering and Locomotive Company or TELCO. Murthy had written a postcard to the company’s Chairman complaining of the “men only” gender bias at TELCO. As a result, she was granted a special interview and hired immediately.
Disability bias – Man who lost his legs as a child scales 19,000ft-high Kilimanjaro by crawling on his HANDS for seven days.
There are many other stories of women and men who have not taken bias in their stride because they chose not to.
Eight Ways as Leaders to Overcome bias
->Ask yourself
- Is the issue with the person and how they behave or someone they remind you of?
- Does that person remind you of your fears or insecurities which triggers a bias ?
- Does this person behave or act in a manner that resembles that of a group that you know?
- Does any of the above impact you, your team or their work ?
-> Whenever you are in a moment when you think you will give in to generalizations, pause and reflect
- Have I been a victim of bias? What was the experience like?
- Would I like to be stereotyped?
- What if my creativity and who I am is not given recognition to?
- For every wrongful act done by someone from my gender or my country, or my industry would I like to be blamed?
->Remind yourself
- Your mental models frame your thoughts and your thoughts in turn dictate your words. By reframing you create the environment and EI to respond to realities and communicate effectively.
- Make a choice to step back and not allow spontaneity and your closed mind to create your bias.
- Take responsibility to look around you, to observe the difference and to recognize that each individual is different in their own way.
As leaders, discover, become aware and deactivate your inappropriate biases. Isn’t leadership about your ability to connect, empathize, communicate and influence those around you by your words and actions ?
Reflective Questions for the Road to Identify and Introspect
As leaders, are you showing the character, the courage and the ability to do the right thing?
Are you happy to maintain your status quo and not challenge the accepted practices and stereotyping?
How are you growing and inculcating the change that you wish to see?
♦What would you like to add to this discussion?♦
Alli Polin says
You’re right, Lalita. We see people in categories instead of people. In fact, when that happens, people cease to be people and become objects that are in our way or for us to tackle. We are all human beings, equal and diverse. Thanks for the thought-provoking questions.
Lalita Raman says
Well said Alli. I heard a stereotype comment even today amongst so called leaders & coaches.
Thank you for your support Alli. I appreciate you.
cavegirlmba says
Good thoughts. My own subversive strategy when someone puts me in a box is to imagine myself as a cat… they love boxes, but they can hop out of them any time they please.
Lalita Raman says
That is a good visual description of getting out a box that someone puts you in. Thank you for sharing that :).
Jen Olney (@gingerconsult) says
We are not defined by what is on the outside but the character and values within. There are many who see past these differences and value individuals for what they bring to the table. The bias is only a disability if we allow others to define us.
Lalita Raman says
Absolutely and Undoubtedly Jen. There is absolutely nothing to replace the character and values which comes from within. Leaders can do well by broadening their perspective rather than living by a single story. On the path of growth, inappropriate biases may discourage some people and that is not in good stead.
Thank you for your insight. I appreciate you. Thank you
Hoda Maalouf (@MaaHoda) says
Dear Lalita,
This post touches me to the core! In my first interview (just after my graduation in engineering), I was told “would she be able to work in the field, carry equipment?”, Gladly, another interviewer said “we are hiring her for her brain (look at her transcript) & not her muscles”. This unfortunately did not stop after my first interview, till now I have to deal with this issue as I work in a male dominated field & environment.
Thank you Lalita for this great post!
Hoda
Lalita Raman says
Thank you so much Hoda. I relate to what you say. I have been in similar circumstances and I know what you mean.
Despite our inner guidance & values with which we lead, it is frustrating to be categorized and commented on.
Thank you for sharing your story.
Jon M (@ThinDifference) says
Lalita,
I will mix it up by being the first male to add a comment! To prevent biases, empathy is the skill and ability we need to develop and use. With empathy, we can avoid putting people into categories and, instead, focus on their experiences, perspectives, and suggestions. We can listen to understand cleanly their point of view and then engage further in working together to solve problems and lead forward. When we lead with empathy, we join together rather than creating barriers.
Thanks!
Jon
Lalita Raman says
Thank you Jon. I appreciate you taking the time to read and comment :). Empathy is key and absolutely essential to understand different cultures, perspectives, backgrounds and different people.
Thank you so much for your wonderful insight.