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Rapport – Key To Building Trust

21 January 2014 By Lalita Raman 2 Comments

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Rapport is one of the first steps in building trust in a relationship. Talking in terms of other person’s interests, being a good listener and encouraging others to talk about themselves enables us to make that connection to others and build a rapport.

Rapport however is not static.  Even in a trusted relationship rapport is a continuous process.
“Every cell in the body is continuously changing. Thoughts and emotions rise and fall away unceasingly. When we’re thinking that we’re competent or that we’re hopeless — what are we basing it on? On this fleeting moment? On yesterday’s success or failure? We cling to a fixed idea of who we are and it cripples us. Nothing and no one is fixed. Whether the reality of change is a source of freedom for us or a source of horrific anxiety makes a significant difference. Do the days of our lives add up to further suffering or to increased capacity for joy? That’s an important question”. Pema Chodron
Life is a roller coaster and sometimes we struggle with accepting what life throws at us. People and situations are unpredictable and so is every moment that is unpredictable. An essential part of continued rapport is the attitude we take to each moment. We know that change is part of us and everything around us is fleeting and impermanent. Yet we take rapport in the relationships so much for granted. Isn’t rapport essential to continued trust ? How do you build sustained harmony and trust ? Read on from the Archives Do You Value Trust?

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Filed Under: Character, Communication, Customer Service and Sales, Habits, Integrity, Lead From Within, Leadership & Personal Development, Life Tagged With: Change, failure, fleeting, Leadership, leadfromwithin, life, Pema Chodron, rapport, Trust

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