leaders | Little Things That Matter

Five Proven Ways To Manage The Leadership Development Process

15 April 2015 By Lalita Raman Leave a Comment

I was at yoga for a Hot Flow class the other day. Flow as the name suggests is a dynamic sequence of yoga asanas (poses) in a heated room. The instructor mentioned that he would like each of us to transition from one pose to another, effortlessly and without strain or stress. And where we felt it was challenging to breathe, he asked us to be in the moment and not get overwhelmed. He asked us to be aware of and acknowledge what we are going through, and instead of giving up, to do what each of us are capable of in that moment. The most important thing was not to let our emotion of feeling flustered or stressed take over us in who we are or seek to be in that moment. Essentially, he asked us to “level up”.

When he said this, I realized that when we are in a flow, be it while writing, speaking, presenting, at a meeting, at work or at the gym, we are focused and there is synchronization of what we are doing, our state of being, our thoughts, feelings, and our breath. We are so involved in that state that we forget everything else and are present in that moment fully. The real test to mindfulness is when we are quite not in that state of flow.

In yoga, when the heat in the room and the pose gets challenging, our breath gets affected and thus the way we are and the way we do the pose in turn gets affected. If you get frustrated and irritated at this moment, you run the risk of injuring yourself.

→What is the connection between yoga in a heated room and life and leadership?←

Life throws many challenging moments in our way and in navigating through those challenges, we feel stuck. We quite often feel we are on a hamster wheel, unable to get off.

Things often go wrong, and yet life goes on. As difficult it may seem, it is up to each of us to pick the threads of learning, march forward and move on.

Your #Attitudes form part of your recurring #thoughts, #behaviors and #feelings.

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And when the flow seems shaken, it is our attitude that we need to manage.

We go about our daily living largely oblivious to how we are doing things; they have become so familiar that they are transparent. A breakdown is breaking down of our transparency so that what was present and in the background becomes prominent and to the foreground of our attention.

A breakdown can be seen as an interruption to the normal and anticipated flow of life we find ourselves in. And it is an assessment by each of us that something has not happened, or is not happening, or likely to happen, the way we think it should, and that we, and possibly others, will be worse off because of this. Breakdowns can be positive or negative. A positive breakdown is when a concern has unexpectedly been taken care of. A negative breakdown is an assessment that a concern is not being taken care of.

A positive breakdown, for example, could be a promotion and moving to a different location. Whilst it does interrupt the usual set of activities, this interruption results from positive news. A negative breakdown could be something as simple as somebody not delivering on their commitment which causes a breakdown in your ability to deliver something on time.

Quite often when there is a breakdown, we make a judgement or opinion about the breakdown and an assessment about our capacity to deal with the breakdown. Emotions are an integral part of the observation of our breakdown and, as predispositions for action, influence our capacity to deal with the breakdown. Breakdown of flow thus can make us feel stressed, irritated, frustrated, angry, bored, anxious, and at times it may turn into apathy.

⇒In organizations, do leaders experience a break in the flow of things ?

⇒Do organizations experience a break in the flow of their leadership development strategy?

Many executives are thrown at the deep end of things, possibly, deep beyond their depths and they are expected to manage, lead and yet deliver spectacular results. Not every high potential is given the benefit of hiring a coach who can assist them through the transition.

In my 20 years, whilst working in the Corporate World, I have seen many executives who stretched themselves beyond their comfort zone, felt uncomfortable with the not so smooth flow and yet overcame their challenges and succeeded. Yet, I have seen others where the person was unable to navigate through the changes and challenges and achieve the result that was expected of them.

How do you as a leader manage the flow of leadership development in your organization?

1. Be a sounding board

#Leaders who want to develop others realize that #success doesn’t come from #control and #command nor by telling people what to do.

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They create an environment where they listen, ask relevant questions, encourage, and act as a sounding board. They challenge their team yet know when to give guidance.

2. See the benefit of coaching

The “manager as a coach” is a culture that many organizations are trying to adopt. Whilst there are benefits to this, there are leaders and a cohort within the senior team who are better off getting an external coach to assist them in their leadership development path. Investing in the development path of your high potentials at the right time pays rich dividends. A leader who cares and is concerned will not be indifferent to making this investment when necessary.

3. Take calculated risks

A leader who knows their team well knows when to take risks in terms of the development strategy of their team members. They have the capability to judge the prospective ability of each of their high potentials. They know through a process of communication, clarity and observation when to challenge, when to give assistance and at the same time weigh in the costs and benefits of each of these steps within the organizational needs.

4. Deal with the challenges

A #leader knows how to deal with disappointments, mistakes and a break in the #flow. #leadfromwithin

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They are experienced and where they don’t know they consult, and seek guidance.

5. See the Big picture

Let go are too easy words but one of the most difficult to practice as a behavior.

A #leader is a #learner and a #mentor, they learn from others because they understand that learning never stops.

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They learn from their mistakes, challenges and on their journey of life. They are able to predict based on their understanding of the business environment and the people who work with them. They know how to be persistent and yet when to let go.

The flow of Leadership Development is not an easy path and yet it is one where a successful leader knows when to take risks, when to ask for help and they adopt a can-do attitude in building the leaders of tomorrow and in their success.

It is human to experience a dynamic interplay between language, emotions and body when you feel disappointed, frustrated, bored, or stuck and when you feel that, ask:

→What is causing the breakdown in the flow?←
→What is boring you and why?←
→How can you spark your interest and get going with renewed energy ?←
→What are the changes you need to make to get back in the flow?←

FOR SPEAKING, ONE-ON-ONE COACHING, WORKSHOP FACILITATION, TRAINING OR GROUP COACHING, PLEASE CONNECT.

BOOK LAUNCH ON APRIL 20, 2015. BUY YOUR COPY ON APRIL 20, 2015.

Oh No! Not Another Meeting

26 March 2015 By Lalita Raman Leave a Comment

I can’t believe you will be there at the meeting. This was a remark made by one of my colleagues. This meeting has an agenda and we always get something done and achieve what we set out for. I don’t have any issues attending these kind of fruitful meetings was my response to him.

Couple of weeks back, I received an email asking a group of us of our availability during a particular week. I read that email and was confused. First of all there was no clear agenda or plan as to what we need each one’s expertise for. What is each one’s interest or what are each of us good at and how can this be used to get the best of what needs to be achieved during the end of that week for which this email was sent out. Meetings were held before this as to what we need to do and other than something needs to be done, nothing concrete materialized.

Let’s schedule a meeting has become the main stay of most of the corporate world, the nonprofit world and basically part of our day-to-day life. Let’s discuss on Skype, G+, conference call or face to face monthly morning meeting, weekly morning meeting or daily meeting. No matter if Ideas need to be discussed or progress needs to be checked on, let’s call a meeting.

Whilst there is nothing wrong with scheduling a meeting, regularly or not, it may not be the right solution and even in instances, where, it is the best answer, the meeting needs to be structured and held in such a way, that the end goal is achieved and each participant in the meeting feels that their time was well utilized.

People in leadership positions (not necessarily all of them behave like leaders) are more often than not responsible for calling for meetings and most of the time these meetings becomes a tool in their hands to justify their presence. It is like a tick in the box with very little or no meaningful engagement from the participants.

Questions that leaders can ask themselves is

1. What is the purpose of the meeting ?

Do I really need this meeting? Is it to discuss ideas, monitor progress and is there a necessity to do that ? Am I calling for a meeting because it has been done so for the past 10 years?

Are you relying heavily on face to face meetings rather than reading and analyzing reports and data available to you ?

Do you tend to have the meetings to solicit input from others but tend to either ignore their inputs or have a tough time making decisions?

2. Do you have a clear road map to achieve the purpose?

Once you have determined that there is a concrete purpose to the meeting, set a road map as to how you will achieve it.

Are you going to be dominant and self-oriented and give little or no chance to others to contribute?

How are you going to get others to communicate and contribute?

We live in the world of communication and to keep the flow of communication going, your attitude, your mindset and what you say and how you say are all equally important.

3. What kind of a leader or person are you ?

Check your style by performing an assessment so that you are aware or increase your awareness and at the same time get others perspectives.

⇒Are you

Conservative/Technical/Innovative in terms of your approach to problems and solutions. How is this affecting your daily management of your day and the way you communicate with others.

⇒How are you in

Structuring/Delegation/Communication when it comes to your team and defining expectations.

Where do you need to #letgo to get the best from your team? #communication #peopleskills

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⇒Are you a thinker or a doer and how do you balance it out in your day-to-day interactions – Strategic v/s Tactical.

⇒What is your style – relationship centered or task centered or are you balanced about the two in seeking to achieve your vision. How are you using your style to communicate with others and encourage them?

Meetings can be interesting if there is a set goal, interesting ways to get to the goal and there is clear communication flow.

How can you make your #meetings #interesting, #productive and #effective for yourself and others?

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Do you want people to attend your meetings because they have to and not feel like? Do you want the participants in your meeting giving their attention to their mobile or achieving the purpose of the meeting?

When do you enjoy meetings and why? Can you bring some of that in the meetings you conduct?

Let’s connect for workshops, group coaching, facilitation, one-on-one coaching.

The Strength Based Resonant Team Leader

5 November 2013 By Lalita Raman 4 Comments

Two weeks back, I conducted a workshop on Tips and Tricks To Engage Employees. The focus of this workshop was employee engagement using a neuroscience perspective.

While discussing the neuroscience aspects, one of the points I highlighted was the importance of leaders and managers recognizing the strengths of the people who work with them in their teams or organizations. Strength is the key binding factor in providing certainty, feeling that we have the power of choice in what we do and also being recognized for our talents because we operate from our area of strength. It provides the endorphin to help our brain move towards an engaged and reward state.

One of the participants had a view that in some industries only command and control works and there is no time, especially given the deadlines, for recognizing strengths or working on creating an environment of Certainty, Recognition, Choices or Connection. An interesting discussion ensued in the workshop once this comment was made.

One of my coaching clients during one of her earlier sessions was sharing her challenges at her work place. She has been with her organization for eight years and she was describing how the head of the business was a very tough person, difficult to approach and someone who was curt. She finds her relationship with him much better currently, though there are times she still feels overwhelmed when she is in a meeting with him. Although he is not her boss, she has to have regular meetings with him since she is the CFO. She also narrated another story to me about how she had to contact some experienced people in the field of psychology for one of her assignments on a diploma course she was doing. She shared with me her experience of how she went about doing this. Listening to her, I shared with her some of her strengths that I had observed. She was amazed at seeing herself from this perspective that I had mentioned to her. She had never seen herself nor had anyone mentioned to her that she was persistent, determined and was always ready to face a challenge. Here was a lady who has faced life with open arms no matter the challenge but was not confident and was not aware about her strength. She is much more confident today with herself having learnt to recognize her strengths and work around her strengths.

How many of us have been in organizations where the manager or boss harp on our weakness?
How many of you focus on developing your weakness instead of growing and working on your strengths?
How many job interviews seek to understand what motivates you and determine whether that matches the requirement of a job and vision of the company?

Each of us exhibit a number of characteristics including empathy, communication with clarity, a sense of humor, negotiation skills, analyzer, ability to delegate.

How many of you have been hired to a job that matched your talents?
How many organizations can pride themselves in getting the right talent

Refer my post on Marcus Buckingham Alert: Hiring For Talent

Each of us has our unique strengths, that, if seeded and nurtured well, has an amazing power to develop and grow. If you promote an environment where each of your team members are empowered and encouraged to grow by using their strengths and talents, you will see your team and the organization grow towards its vision.

Yes, command and control may work well in some situations, but have you given thought to what would be the result if in this kind of environment, the leaders and managers took time to recognize the strengths of their team members and utilized them in achieving the overall vision of the company.

How do you recognize strengths of those who works with you and build on that?

Identify your natural talents (recurring patterns of thought, behavior or feeling)
Refine your talents with knowledge and skill
Apply it in your work and daily life.

What are the most common strengths ? The following is an extract from the book Now, Discover your Strengths by Marcus Buckingham

He has identified 34 strengths which are Achiever, Activator, Adaptability, Analytical, Arranger, Belief (living out your values), Command, Communication, Competition, Connectedness (bridge builder), Consistency, Context (understanding the blueprints), Deliberative, Developer, Discipline, Empathy, Focus, Futuristic, Harmony, Ideation, Includer, Individualization (appreciate the uniqueness n each and don’t like generalizations), Input (inquisitive), Intellection (like to think and introspect), learner, Maximizer, Positivity, Relator (seek genuine relationships), Responsibility, Restorative, Self-assurance, Significance (want to be significant in the eyes of other people), Strategic, and Woo (Winning Over Others).

Leaders in their organizations can start to build a culture which recognizes and promotes strengths and have the recruitment process match the strengths of the individuals to what is required in a job. The job search should start off with describing the dominant talents that is required of a role be it a programmer or an accountant or marketer or a business head. Once these dominant talents in the role is identified, the advertisement or the interview process should challenge the potential candidates to claim these talents. As an ongoing process it is important for leaders to identify what are each individual’s strongest themes or strengths that they display? How do these relate to the job that needs to be performed and are they getting enough knowledge and skill for further development? How does this relate to how they are managed?

Leadership In Troubled Times

22 October 2013 By Lalita Raman 4 Comments

Photo credit : Lalita Raman

The CEO of the Company was having his monthly meeting with his direct reports to discuss achievements, strengths, opportunities missed or well used and way forward.
Jack, the CFO of the company had attended several of these meetings and felt the quality of these meetings had deteriorated. In the moments of silence, whenever he was an observer, he felt these meetings had become agreeable in nature and no brainstorming was encouraged.

Just in the last meeting he had raised an objection to the way the revenues were being earned and the way the company was going about increasing its market share and how in the medium to long-term the company may not be able to hold its market share. He also had concerns on the franchise value which he thought he will bring it up later. Despite presenting solutions he was left with the feeling that by raising a different perspective, he was considered possibly a rebel. The room didn’t celebrate his passion for the business nor appreciate his concern.

Don’t trouble trouble till trouble troubles you because if you trouble trouble, trouble will trouble you. As a kid I used to play this tongue twister with my friends.

Today in many organizations and in many societies, many individuals as so-called leaders and many others in their daily walk of life seem to be applying this tongue twister in every sense of the word.

As Dr. King said: “An individual has not started living until he can rise above the narrow confines of his individualistic concerns to the broader concerns of all humanity.”

People hesitate to speak up about injustices, poor practices, processes that don’t make sense. Many times these procedures and archaic practices creates a significant amount of unnecessary complexity and fosters a passive acceptance of the status quo.

The real test of your leadership comes not only when you identify a problem but also after you identify the problem. You then bring it to the forefront and take action to rectify it. Problems are signposts that you can’t and must not ignore and it is essential to see, speak up against, and address them in order to move forward.

Think back of those moments when you were considered a rebel because you didn’t go with the flow, challenged the methods and raised your concerns.

Do you as a true leader ignore the dissenting inner voice ?
Do you give up challenging a situation just because you are going to meet resistance?
Do you stop advocating an idea because it is not met with eyes of approval?
Do you have the courage to do what is right even if it is not the most popular?
Do you surround yourself with a team of people who can challenge your thinking and whose strengths make up for your deficits?

If you look at leaders like Steve Jobs or Martin Luther King they and their ideology or ways were not accepted easily. They were considered as dissenters or dogmatic when they started off.

To stand out from a crowd despite working in the interest of the vision of the organization could be overwhelming and for sure not comfortable. Your character as a leader is on a test in such situations. Yes and for many people who choose to stand out for what is right, their careers may have suffered and some called as not fitting in.

As leaders how do you point others to the new horizons or to the vision of the organization and yet show that the current practices aren’t going to achieve the same or what others are missing out ?

1. Leaders lead from their heart and are guided by their within.
2. Leaders by pointing out what others don’t see do not intend to be antagonistic but take responsibility, show accountability and a sense of ownership.
3. Leaders do not allow their values and the organization values to be overridden by keeping silent.
4. Leaders lead by their life and foster an environment and culture of being committed and not allow others perspectives or views to deter them.
5. Leaders must develop a lower threshold for alibis and become better communicators and enforcers of what they want done. If you are more interested in being liked and popular than holding people accountable for results, you have a serious leadership weakness. It is not your job to make people happy. Your job is to get them better. Holding people accountable to high standards and results is nothing to apologize for. Failing to stretch them to their potential is.” -Dave Anderson

Education and experience is not only for acquisition of technical skills and knowledge but to develop that bent of mind and an attitude of responsibility, courage and above all be human.

Reflective Questions

What problems have you overcome today?
How well are you serving as a leader that only you can serve ?
Are you leading to your organization’s vision with humility, courage, and empathy?

How Are You Connecting With People?

26 June 2013 By Lalita Raman 8 Comments

Lalita Raman

Businesses and organizations run because of the people, the relationships and the connections between people. When we network with people we look for common interests or topics to break the ice, strike a conversation and thereafter get into a discussion. In a business scenario, during interviews, a set of questions is asked by different people in an organization of a potential candidate. In each of these situations, be it at work (or in daily life), there is judgment being made based on skills, qualifications, the ability to make an elevator speech, the way a person talks or present themselves, all of which are external factors. Also, in today’s age of social media, there is an eagerness to strike a conversation with people who have large number of followers, or if they are famous. Again these are extrinsic factors. However, part of the judgment rests with our own gut feel or our intuition.

In today’s world there seems to be a lot of communication and modes of communication but is real connection happening? Leaders connect because they are human and understand that trust and rapport can’t be built without real connection. Meaningful communication is possible only with real connection.

How do you connect? Do you judge based on peripheral factors or do you take a look at the person intrinsically?

Ten Key Questions that enable you to make a connection with a person.

1. Do you take time to understand the person, their values?

2. Does their behavior and actions reflect their values?

3. How do they treat people who have no titles, or may be a waiter at a restaurant or a receptionist or a security guard?

4. How do they behave in situations of vulnerability ? Do they stand up for a good cause and speak up or tend to adopt a herd mentality?

5. Do they seem eager to prove their authenticity? Are they being too ostentatious in a large social gathering?

6. Do they carry a narcissistic attitude? One that can be observed from their talk to listen ratio.

7. In social media, there are several people who talk about engaging and sharing content. There are also many people in real life who have the gift of gab? Key here is, do they really walk their talk? Is their audio and video congruent?

8. Do they demonstrate empathy or are they too self-centered? Do they carry a positive energy in the way they behave?

9. Do they tend to be solution focused or just a naysayer?

10. How self-aware is this person? How do they react to feedback?

Listening and Observing, both in real life and in the virtual world, is important in connecting, building and maintaining relationships with people. Skills, qualifications can be stated whereas character & attitude can only be observed and helps you to determine who a person is?

If you aspire to connect and grow as a leader, you need to understand yourself and others better. When you know people care about you and understand you, it makes a lasting connection.

How well are you connecting with people?

What are the Choices you make while connecting with people?

Leading in 3D

11 May 2010 By Lalita Raman Leave a Comment

Leadership is best defined by the qualities and character of a person. There are various books, articles, presentations on Leadership & Leadership Qualities.

I personally like “Leading in 3D” by John Maxwell

“The best leaders see in 3D. They have a clear vision of yesterday, today, and tomorrow, which enables them to make wise decisions. However, many leaders are stuck with two-dimensional vision and have a limited view of reality as a result. ”

I liked the way John Maxwell stresses on the linkagebetween past, present and future & how important one is to the other. Growth, Integrity, Character and above all to live by example is imperative and this is eloquently expressed by one of my favorites John Maxwell.

Each of us can be a leader by setting goals, working towards it & learning in the process and sharing this with our daily associates After all leadership is a process and not a fixture at a particular point in time.

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Five Proven Ways To Manage The Leadership Development Process