A colleague of mine was upset that he had not received any response to his email for over two days. He vented out and then remarked that any email should be responded within 24 hours. He is of the view that even if a person is not able to respond in detail, the least they could do is to acknowledge the email. I smiled at him and he looked at me in shock. Whilst I agree with him, I also wondered about his behavior and if he leads by example in acknowledging an email within the time frame he expects others to do so.
I have not seen a response from him for days or several months on important emails, despite reminders and most people dealing with him have a similar experience. To persuade and influence others, do you personify the qualities that you seek in others?
Clearly, in this case my colleague was expecting something of others which he was not following.
We have all worked with people either as bosses or as colleagues, with behaviors similar to :
⇒ The manager who says strict cost controls are being introduced with immediate effect and you find that he is having exorbitant dinner party with clients.
⇒ The manager who introduces travel restrictions in terms of costs and yet he or she travels business class or first class for a journey of 4 hours or less.
⇒ The manager who promotes a clean desk policy despite his office and desk being in a mess.
All these people may be in a leadership position by way of the title given to them. However, are they truly inspiring? Do they lead by example in who they are and what they do?
What can you do to lead by example ? Here are five questions to guide you to be on track to influence and inspire others.
1. What standards you set for yourself ?
Your character is built on your integrity. No matter what situation you are in or the role you play, what do your actions and behaviors reflect? Are you being a judge on yourself or a lawyer?
Do you make excuses and find a way out in a conflict of interest situation or in a situation when you know you haven’t delivered up to the mark?
The best test of your Character is not how you are when you are on top but how you are when you are in an adverse situation and working your way back.
2. What standards do you set for others?
Do you expect others to adhere to high standards that you rarely follow? How do you react when someone points out that you don’t walk your talk?
3. How do you react to your own mistakes and those of others?
Do you beat yourself up on mistakes that you make or
Are you willing to use the mistakes as a stepping stone to learn and get closer to your goal?
Do you adopt a lenient approach to your own mistakes and at the same time don’t give others a chance to learn from their mistakes?
Use encouragement. Make the fault seem easy to correct – Dale Carnegie
4. How do you influence others ?
Do you give orders or ask questions and engage in a conversation ? Do you take time to listen and inspire people to embrace change ? Do you acknowledge, appreciate and connect with others for who they are instead of what they can do for you ?
Are you willing to let go of control and trust in the potential of others ?
Every one likes to get praise and feedback for what they do. They want to be acknowledged and made to feel that “They Matter”. How best can you achieve this in your relationships ?
5. What is your purpose ?
Why do you do what you do? Are you committed to your word ? As a leader you need to articulate your vision in such a way that people are inspired to not only be motivated by your vision but also act to achieve that vision.
How are you going to make these moments impactful and lead by example?
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