Little Things That Matter

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Leadership And The Art Of Communication

3 December 2013 By Lalita Raman 12 Comments

Last week on Wednesday, I was attending a meeting and one of the conversations was about organizing events where we could bring out the best in Women and show diversity of women by getting those who practice it to share their experiences. Along with this, some of us were of the view that we should combine this talk with some fun, food and frolic. While this conversation was going on, I suggested that maybe we should consider a theme party and before I could finish my statement, I heard a woman who was dominating the meeting till then, cut me off by laughing and saying “oh God, no, I hate fancy dress parties”.

For a second or two I was upset but decided to smile. I smiled, because at that moment I had a flash of this particular extract from Pema Chodron’s quotes that I had read the day before.

“It’s not life that causes suffering, says Buddhist teacher Pema Chödrön, it’s our story about life—our interpretation—that causes so much distress. When we practice interrupting the story we’re telling ourselves, and learn to ride the wave of emotions that inevitably come up in life, we can find a new freedom and flexibility in the face of uncertainty and change.”

I shy away from networking meetings, especially those over drinks or lunch without a talk or event. One of the main reasons I’m uncomfortable with these type of networking events is that I find most people not wanting to have a proper conversation. Most, whom I encounter at such events are those who give you a fleeting glance whilst making an effort to talk to you. They are either too busy with their smart phones or scouting the room whilst pretending to talk to you or anyone else they meet in the room.

Last Thursday, I made a conscious effort to go to one of the Alumni networking events and whilst I was almost on my way out, I met a person with whom I had a long and meaningful conversation. This person appealed to me because he did not flash his ego or titles or business cards or his position in his company. We spoke about values, state of the world, differences and similarities in culture and how important it is to get fulfillment on a daily basis and how we can explore this path on a daily basis. When I suddenly looked at the watch, I realized that it was well past the time I had planned to leave. We started and ended on a high note.

I smiled and at that moment realized how important it is to be present. I remembered a quote From Start Where You Are: A Guide to Compassionate Living by Pema Chödrön, page 116, that made perfect sense to me, because I had experienced this whilst I was conversing with this person. “If we really want to communicate, we have to give up knowing what to do. When we come in with our agendas, they only block us from seeing the person in front of us. It’s best to drop our five-year plans and accept the awkward sinking feeling that we are entering a situation naked. We don’t know what will happen or what we’ll do.”

How many times do we enter a room and feel uncomfortable ?

What is the reason for this discomfort?

Yes, there are many times when many of us come into a conversation with pre conceived notions or agendas.

Some of these situations, where I am aware, yet find it difficult to go with a completely open mind is

– interviews
– business development meetings
– networking drink or lunch meetings with no event attached
– a meeting where negotiation is part of the agenda
– meeting someone for the first time as a potential client
– meeting people ahead or after a workshop, training or presentation.

Over the years, I have become less conscious in some of the above situations because I have consciously told myself and re-engineered my brain to go with an open mind. I have also realized that the more I go with a preset notion or the more apprehensive I have been, the less effective the conversation has been.

Communication happens best when there are no agendas and you allow the space to be filled with the flow. The flow can be silence, laughter, conversation, emotions, body language, facial expressions and everything that allows you to be who you are. A space that allows your soul to shine and where you are not interrupted, judged, criticized or expected to act in a particular way.

Whilst not every conversation in our day-to-day life may quite meet the above, why don’t we create that flow in every opportunity that we communicate in?

How do leaders communicate in the know?

  1. by being flexible and adaptable
  2. by facilitating empowering and engaging conversations
  3. by listening to understand and not to respond
  4. listening without bias or prejudice
  5. listen to connect emotionally and intellectually and with empathy
  6. give undivided attention to the person with whom you are having a conversation with.
  7. a conversation is never one way though many behave in that fashion as was the lady in the meeting I attended on Wednesday. If you are a good communicator, you will initiate the conversation by taking genuine interest in others and what they have to say.
  8. you reinforce and clarify. You are concise and you encourage others to talk not only by the words you use but also by your body language and facial expressions.

When have you experienced communication at its best?

How are you creating the space for being a great communicator?

“That we close down is not a problem. In fact, to become aware of when we so is an important part of the training. The first step in cultivating loving-kindness is to see when we are erecting barriers between ourselves and others. Unless we understand-in a non-judgmental way-that we are hardening our hearts, there is no possibility of dissolving that armor. Without dissolving the armor, the loving-kindness of bodhisattva is always held back. We are always obstructing our innate capacity to love without an agenda.” ~Pema Chodron

How are you ready to play?

What has inspired you in those you consider good communicators and leaders?

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Filed Under: Character, Coaching, Communication, Habits, Lead From Within, Leadership & Personal Development, Life Tagged With: alumni, Communication, communicator, Empathy, judgement, Leadership, leadfromwithin, life, listen, meeting, networking, Pema Chodron, Silence, smile, uncertainty, Understand

Never Give Up

29 October 2013 By Lalita Raman 2 Comments

The dog’s action in this video speaks volumes

To me it spoke about

→Compassion

→Be A Friend First To Have One

→Empathy

→Love

→Never Give Up

→Believe In Yourself

→Trust

→Congruence of body language and facial expression, an important element of communication.

What does it tell you ? I would love to hear your thoughts.
What does this teach us about life?
What does this teach us about relationships

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Filed Under: Animals, Lead From Within, Life Tagged With: Compassion, Dogs, Empathy, lead from within, Leadership, life, Love, persistent

On This Father’s Day, a small note of “Thank you”

16 June 2013 By Lalita Raman 4 Comments

Lalita Raman

Lalita Raman

I’ve had the great fortune of growing up with a friend, a mentor who is none else than my Dad. My dad is special to me and my appreciation of him has grown over the years. There is not a moment, I hesitate to share what I have to say with my dad and I think this has been possible only because of the space he has always given in our relationship.

He has always lived his values of integrity, discipline, hard work, empathy and love. He has always encouraged my sister and I to be independent, follow our dreams and to believe in ourself.

Life lessons I have learnt from my dad

1.You are your word and always honor your word.
2.If in doubt, ask questions. Communicate and clarify even in situations of conflict.
3.No matter how bad the situation may be, there is a learning from each of those.
4.Treat people with respect and love.
5.Learn, unlearn, relearn and share.
6.Your inner conscience is your guide and to take the journey within is something I have learnt from my parents.
7.Emotions is an essential part of my life and I need to be emotionally aware and express myself.
8. I have grown up in an environment of healthy discussions, debates and analysis be it of books, movies, TV shows or an incident in our daily lives.
9. Family is very important and always make time for your family.
10. Never be in debt and never borrow.
11. I have the power of choice and I have to face the music of my choices.
12. To live within my means and that my behavior and actions needs to reflect my values.
13. To be ambitious but in chasing my dreams and passion, I should not forget to be gratuitous.
14. To be confident of myself, proud of my achievements but never to un-friend humility.
15. To derive strength in every challenge that I face in life and to be an optimist.

My dad has always loved, cared and looked out for me. He has always understood me, listened, empathized and no amount of words will ever be able to articulate the wonderful Dad that I have.

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Filed Under: Lead From Within, Leadership & Personal Development, Life Tagged With: conscience, Dad, dreams. Passion, emotions, family, Father's Day, Gratuitous, integrity, lead from within, life, thank you, Values.

Top Five Questions On Work-Life Balance

28 May 2013 By Lalita Raman 9 Comments

Lalita Raman

Lalita Raman

Jack has had several busy work weeks. His morning starts off early and his day doesn’t end till after midnight. He spends most of his weekends working. He realizes that he doesn’t have time for his family, friends or “me” time.
He was constantly in catch-up mode and feels he is in a manic rat-race. He wondered where and when he had lost his work-life balance.

Work-life balance is a catch-all phrase that is considered to be a big problem in many people’s life.
Do you think that work-life balance is an issue for you ?
What does the phrase work-life balance mean to you ?

1. Do you know who you are?
Have you discovered your a) personal goals, b) business and career goals and c) personal growth and development goals?
Personal goals – this is what drives you from moment to moment in your quest for knowledge, your relationships, your family, your desire to earn money, how you see yourself and in the society you live.
Business and career goals – This is the means (how) by which you achieve your personal (why) goals, both tangible and intangible. What skills do you need to develop your talents so that you can progress in your career.
Personal Development Goals – what is your purpose? What are your values? Who are you? An identity that is not associated with what you do but a reflection of your values and your behavior and action. This is the goal that assists you in growth and self-development.

2. What are you passionate about?
Think of all those things that you absolutely love to do. These are activities, which even if you do only for a short time in a day refreshes you. There are many times in our life where we cut down on our sleep, “me `time” and many other activities because we have to complete a project. I’ve found that even during these moments in my life, listening to music or working out may be for a short span of fifteen minutes helps me rejuvenate and I don’t feel overwhelmed. Taking time out for things you absolutely love helps you focus better.

3. What would you do if you had no limits or you knew you would not be judged for what you do?
Even if you are a person who is confident and not that concerned about what people think, you succumb to the pressure to excel in what you do. The pressure from your own inner standards and also one from the outer world where you want to be appreciated rather than judged. When you feel you are on a hamster wheel, asking yourself about the possibilities helps you break your mental frame of mind. Your priorities become clear when you let yourself lose from the shackles of your mind.

4. Do you take a flexible approach?
A routine and structure is good but every day need not look the same. Taking a break from the routine helps you re-energize. Sometimes your work may need more of your time and at other times your personal life. Be flexible.

5. Do you embrace perfection? Whilst there is nothing wrong in maintaining high standards of quality in whatever you deliver, you cannot be at all places at all times. Learn to let go be it at home or work. You are not indispensable and life at work or home will go on without you being present all the time at both these places.

If you set your priorities right and have made a choice to spend more time on one aspect of your life for a period of time, don’t allow your mind to play games. Go with the flow, be present in whatever you are doing and reenergize with power naps or breaks.

Whenever you feel imbalance in your work and personal life, reexamine your life, your time usage and determine if you need to re-prioritize.

What is your vision?
What do you seek to achieve?
What are you doing to get closer to your vision?

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Filed Under: Coaching, Habits, Lead From Within, Leadership & Personal Development, Life, Mindfulness Tagged With: coaching, Hamster wheel, lead from within, Leadership, life, Manic, passion, Time, work-life balance, Workweek and weekend

10 Leadership Lessons From My Mom

13 May 2013 By Lalita Raman Leave a Comment

Today is Mother’s Day and normally I don’t write blog posts on my mother on this day. A mother, I believe is someone who needs to be honored, loved, cared every single day and not just on Mother’s Day. Why did I decide to write a blog post this year?

I was having a chat with a business colleague yesterday and we were discussing leadership, qualities of a leader and people who have inspired each of us. On the topic of inspiration, many have inspired me but none better than my mom and my dad. Since the discussion is fresh in my mind and Mother’s Day is today, I thought, why not translate these thoughts into a blog post.

My mom has never considered herself as a leader and even if you tell her she probably doesn’t understand how she can be a leader.

My mom is in her 70’s and she comes from a conservative background. She got married when she was 19 and she has always been a housewife who always found pleasure in looking after her home, her family and in building a temple of values.

Why do I consider my mom as a leader ?

For the full post refer to the LINK

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Filed Under: Coaching, Lead From Within, Leadership & Personal Development Tagged With: Change, coaching, Leader, Leadership, leadfromwithin, life, mother, Osteoporosis, Parkinson, respect, Transitions Coaching

Does Hope Matter At The Face of Destiny?

26 March 2013 By Lalita Raman 10 Comments

How many times have you heard people say , “You Control Your Destiny” and not vice versa.

How do you progress in life?

How do you achieve what you are passionate about ?

How do you translate your vision into action ?

How do you on a day-to-day basis get to where you want to be ?

Each of us have our dreams, our passions, our purpose in life which drives us and makes us come alive ?

Without putting an effort our dreams would never get fulfilled, if we leave everything to destiny.

Yet Destiny plays an imperative role in our journey of life, one we can’t change.

Do I believe in destiny?

Recent events in my life have convinced me that we can’t change our destiny. Two of my close family members are facing destiny, as I type this.

My Father in law is battling with his life for the past two months in the ICU and my mother’s health seems to be on a continuous downtrend.  Doctors and family members are doing everything they can. Prayers, medications, enquiries with various experts continue but yet I and others in our family feel helpless.  It feels that Destiny is shaping their life and we are watching helplessly.

Destiny after all controls when we die, and no matter what, none of us can control it. Yes we can control how we live but if we are destined to die in a particular way there is no changing that.  When you go through such events in your life it makes you wonder do we have control over what finally dictates our fate?

My mom has always been very careful with the way she has lived her life. She has always been kind, thankful, and helpful. Though she came from a conservative family, she has always been bold and empowered herself in her journey of life. She has always been meticulous, disciplined and a human being from whom I have learnt a lot. Yet where she stands today, she suffers at the hands of destiny.

I often question as to why her ? Doesn’t the balance sheet of her life need to tally in that when all she has done is good, why make her suffer?

Old age has its own share of miseries some of which may be caused by the way we have lived our younger years and yet others beyond our control.  You may say why worry about things beyond your control. Yes, but when you see your mom suffer and you aren’t able to do anything, you feel helpless and defeated.

Have I given up hope? No, hope is what is taking me through from day-to-day. My mind is restless and the flight from Hope to hope through each moment is what carries me through.  Hope is the power of being cheerful in circumstances which we know to be desperate. –G.K. Chesterton

Extreme hopes are born of extreme misery. –Bertrand Russell

I can only pray for miracles at this stage. I pray that their suffering reduces. I am pained to see my Dad’s pain. He is the best optimist I have always known and yet there are times of despair in his eyes.

My mother in law is a woman of tremendous strength and yet she feels helpless and hopeless that she is not able to do much in being able to reduce the pain and suffering her husband is going through.

Each of our strength and character has been tested in the past several months.

What have I learnt and still learning?   To believe in destiny but yet not give up hope. I have reiterated to myself to be realistic but be positive and be gratuitous to what I have amongst suffering and despair. It is moments of positivity that carries me through. I remind myself to treat life well rather than get hung up on people’s attitudes, ego and arrogance. I consciously avoid the naysayers, the arrogant and egoistic people because they don’t matter. You know your true friends in your life’s challenges. I am learning to value each moment through mindfulness, rather than worry about how tomorrow is going to be.  I don’t want to lose each moment that has been gifted to me with my loved ones.

I don’t want to give up, so God help me.

 

 

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Filed Under: Character, Emotions, Lead From Within, Life Tagged With: Bertrand Russell, Destiny, family, G.K. Chesterton, God, hope, Jesus, leadfromwithin, life, Pain and suffering, passion

Is “MOTIVATION” a Scam ?

5 February 2013 By Lalita Raman 3 Comments

Who Is Awesome ?YOU ARE

Who’s Awesome ?
YOU ARE
PHOTO : LALITA RAMAN

 

One of my friends takes every chance to state on Twitter, in his daily conversations and probably in his own thoughts that, “Motivation Is A Scam.”

You have had a tough day at work, you come home hoping to unwind and relax. However, your daughter who was slightly unwell develops high fever and you end up spending the entire night at the hospital. You have to go to work the next day since you are trying to finalize on some important deals and meet some deadlines. You are not in the best framework but still manage to get through your deadlines when half way through the day you are told you miss the deal. What drives you up the wall is that the reason you lost the deal was absolutely silly. You are at your lowest and your state of mind is such that it is reeling in negative thoughts. You have been through a series of such bad patches and you force yourself to get out of this negative vicious circle.

You know what it is like continuing to be there and you think back to your WHY and what you believe in ? What does this sound like, to you ?

“Motivation is the psychological feature that arouses an organism to action toward a desired goal and elicits, controls, and sustains certain goal directed behaviors. It can be considered a driving force; a psychological drive that compels or reinforces an action toward a desired goal. For example, hunger is a =motivation that elicits a desire to eat. Motivation has been shown to have roots in physiological, behavioral, cognitive, and social areas.”

More often than not motivation is telling yourself that a greater reward is awaiting if you continue to believe in your “Why”. Most of us believe that our feelings cause our behavior. However, research indicates that feelings often follow our behavioral choices which follows our thoughts. So if we choose to get out of negative thoughts we can control our behavior too. For all this to happen there needs to be a reason for each of us to do so and this reason is Motivation. Not surprising that one of the most popular themes on the Internet is on personal development and growth. However, the tips and articles can only be inspiring and useful if you decide to change and have the inclination to do so.

Motivation will remain a scam if the burning desire to change or do something meaningful is lacking within you.

We can control our behaviors by controlling the words we speak to ourselves and thoughts that we engage in. I find that if I use words and thoughts that engage, challenge, encourage and empower, I am able to move forward. Non-stop exposure to negativity by way of words, thoughts or company we are in disrupts our memory, attention, and judgment. When we speak to ourselves and others, words that express confidence, faith, and hope without sacrificing the truth helps to inspire others and yourself. Try it.

When does motivation become a scam?

  • If you start to sell trash in the name of inspiring others.
  • If you don’t live your words
  • If you aren’t engaging with people in real discussions
  • If you think you know it all and stop listening to others
  • If you aren’t helping someone who is struggling with being stuck in a negative vicious circle.

Life is about living and each of us go through our share of struggles in life. Our inner self has to be the biggest motivator and in moments when we struggle we take aid from friends, family and true inspiring stories. My biggest motivation and learning is from real life stories and how some people despite all odds get what they aimed for. An example in the attached you tube.

Coming back to this friend of mine, despite his continued belief, he is doing an inspiring and motivational show !

Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy. 
Norman Vincent Peale 

 

 

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Filed Under: Habits Tagged With: behavior, Confidence trick, Health, Jill Bolte Taylor, leadfromwithin, life, Mental Health, Motivation, Self-help, Stroke Of Insight, Thought, Twitter, You Are Awesome, You Matter

What Makes You Come Alive?

30 September 2012 By Lalita Raman Leave a Comment

“The purpose of life is a life of purpose.” ― Robert Bryne

Life has a different meaning to each of us & in the many earth shattering moments that life presents us, some of us look for our calling. I believe that no matter how big or small, each of us, are driven by a purpose.

One of my friends had come to visit me a week back and we were catching up on family, events and life. She asked me how my parents were doing and I mentioned to her that my mom was not keeping too well. Her mom wasn’t keeping too well either. Each of us remarked that age adds its own share of twists and turns to life.

But then, I got thinking and told her, you know, what saddens me the most is that I feel that my mom has lost the drive, the sense of need to fight back. Of course her health has been challenging, but many times I feel she perhaps feels that she has lost the ‘Purpose’. My friend listening to my remark and my description of the various aspects of how my mom was, nodded in agreement.

Purpose in life is what leads us. This passion could be varied from bringing up children, serving and helping the needy, becoming one of the world’s richest entrepreneur, winning an Olympic medal, to looking after your family and home.

For each of us who are committed in doing what gives us joy, with sudden challenges like health issues, accidents or any other calamity, some of us feel cut off from our purpose. We feel there is no driving energy for our life.

My mom had a busy life and took joy in bringing up her two daughters, looking after her husband and her home. She made sure that the home was a temple filled with love, values and warmth. She worked hard for this and achieved this day in and day out. In the past few years on the advise of her doctor she is not allowed to do any household chores. May be, she feels that an important part of her life was taken away from her.

You may ask why don’t I ask her or talk to her. I have and continue to do so. She of course denies but I just sense a feeling of loss from her eye expressions and I feel sad.

We all live for a purpose and despite what life throws at us, somehow we need to get ourselves to change course without losing hope and momentum.  This is something that has to come from within. Hope is not something we can deny ourselves nor others. I don’t believe in giving false hope. You need to face reality but you should not lose enthusiasm nor lose the drive.

I constantly derive a lot of inspiration from my parents, my sister and from the various life stories of people that I meet or read or hear about.

One person who comes to my mind is Christopher Reeve.  Despite his paralysis, Reeve was determined to be financially self-sufficient. Less than a year after his injury, Reeve began to accept invitations for speaking engagements. He through his actions showed each of us that there can be life even after a serious injury and one should never give up.

Purpose in life is something each of us can associate with but sometimes we have to change paths to achieve our dreams or vision.

“There is a fire inside, Sit down beside it. Watch the flames, the ancient, flickering dance of yourself.” John MacEnulty

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Filed Under: Emotions, Life Tagged With: Christopher Reeve, dreams, hope, lead from within, life, Love, mom, passion, purpose, Values.

Life : 30 Little Things That Matter

29 July 2012 By Lalita Raman 2 Comments

Enjoy the little things, for one day you may look back and realize they were the big things – Robert Brault

If you observe children, you realize that they are overjoyed by jumping into the pool and feeling the splash of water on their feet, their body, they are so happy with a kiss, a hug, a small piece of chocolate. We have all been in those exact same moments and feelings. As children each of us have taken pleasure and been overjoyed with playing in the sand, building sand castles in the beach, making a snowman and breaking it, going on a merry-go-round, birds, dogs, a pool of water, the sea, the bright colors around us and many more things.

As adults, however in our quest to accomplish big things we often forget that life is made up of little things. The happiness of life is in small things – gratitude from the heart, a smile, helping somebody in need to cross the street, holding the door open as a matter of courtesy for the person behind you. In today’s modern age and technology surrounded world why do we as so-called grown ups forget that it in these acts of trivialities that the seeds of joy are there forever.

We build big houses surround ourselves with gadgets and other luxuries and yet find no time to enjoy the small pleasures of life. How many times have you walked or gone for a run and forgotten to appreciate the beautiful weather, the less polluted air for those who live in big cities, the chirping of birds, or a smile from a stranger.

Most of us long for the weekend and fail to enjoy the week which may be filled with a lot of beautiful though small things like a compliment, a smile, a hug, a kind word, a cheer, feeling fit and fine, rising to a new dawn. We choose to concentrate and discuss about the rude boss, or the work load or some other person who may have been rude or showed a complete lack of etiquette.  Yes, those acts do spoil the moment and we can choose to get irritated, but best to get over it and move on to appreciate the beautiful things around us.  Nature is beautiful and yet we ignore her.

So what are these little things that matter in each of our lives during a day be it a work day or holiday or a vacation.

1. Smile – a smile from or to a stranger or from or to someone you see in the elevator quite often.

2. Walking bare feet on grass and yes this is possible even in cities. I know I’ve lived in 3-4 cities which is filled with concrete buildings and yet I have managed to walk bare feet on grass.

3. Listening to music either at work or after work.

4. Hearing the chirp of birds if you really pay attention.

5. For those who enjoy workouts, being able to go to the gym or yoga.

6. Meditation and the clarity that one achieves with this simple mind exercise.

7. Enjoying waterfalls or walking bare feet on sand in the beach.

8. The sound of waves hitting the shores.

9. If your meals are made for you, enjoy it, because not many are blessed with the grace of the same.

10. Learn to appreciate the two or three meals that you have on a daily basis and if you are blessed with variety on a daily basis, be thankful and enjoy it.

11. Being able to have a hot shower or bath.

12. Feel of water running down your fingers or feet and the tingling sensation.

13. Having access to clean water 24 by 7.

14. Appreciate the aroma and beauty of flowers.

15.I love colors, they brighten my day and whenever I’m feeling low I make sure I either wear a bright color or at least surround myself with bright colors.

16. A coffee just the way you like it and enjoy.

17. Sleeping in for an extra 15-30 minutes after the alarm has gone off on days you choose to.

18. To admire and enjoy the sunrise and or sunset.

19. Enjoying the greenery around you or getting to a place where you can be surrounded by the beauty of mother nature.

20 Lighting a candle of an aroma that you enjoy once you get home and allowing yourself to breathe in the beauty of life.

21. To have a long conversation with a friend.

22.A stretch or a massage which just feels so good and perks you up.

23. Doing something wild that you have always enjoyed. For me it is going on a roller coaster ride or sky diving or even venturing out on a difficult hike.

24. Striking conversations with strangers, obviously with someone whom you feel comfortable.

25. Reading a book and enjoying every moment as you turn the pages.

26. Watching one of your favorite TV shows by cuddling yourself up in bed or on your couch.

27. We often buy gifts for others, and praise them for good work done but we forget to treat ourselves when we have achieved something which we had set a goal on. Pat yourself on the back and enjoy your achievements no matter how small they may be.

28. Take the time to feel your surroundings, to enjoy that cup of coffee, savor the chocolate, feel the hug, or relish every sip of wine.

29. Laugh out loud and enjoy the feeling.

30. Count your blessings no matter what they are, make it special for yourself and it does not matter if it is important to anyone else or not.

We all cherish some of our bygone moments as memories which is great but let’s be mindful and cherish the moments as they happen.

The list can go on and on.  What are the little things that matters to you that you would like to share?  Please feel free to share in the Comments Section.

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Filed Under: Life Tagged With: beach, beauty, children, flowers, happiness, hug, lead from within, life, Nature, rain, smile, snowman, sunrise, sunset

Top 3 Reasons to Encourage

21 May 2012 By Lalita Raman 5 Comments

We are human and want to be appreciated and made to feel wanted no matter who we are or what role each of us play in our daily lives. Even if you are a strong person there is no denial that you need to be encouraged and recognized.

If you think encouragement does not play an important role, think about the last time you or your friend resigned from a company and the reason was not the salary.  Many of us may be willing to stick around in a job when we know we are appreciated, recognized and acknowledged but not otherwise.

Nothing else can quite substitute a few well-chosen, well-timed, sincere words of praise. They’re absolutely free but worth a fortune as long as they are delivered in the right way.  Many feel it is about the Ego but it is more to do with something more human.   We are created for significance and this is of utmost importance in a community or in an organization.

One of the worst feelings anyone can undergo is feeling unwanted and insignificant.

The words ‘You Matter’, and what you did is important and I believe more so with people who probably rarely hear this in their day.  Let me share with you a real life experience :

Two years back, my dad had to undergo some checks before undergoing back surgery which was categorized as Level 7, which means it was a high risk operation.  I was not physically with him when this happened, since I was on my way to Bombay, which is where my parents live. I heard this from my sister who was with him when this incident happened. Whilst my dad was waiting for some tests to be done in the hospital, he suddenly slumped is his chair and my sister had to call for help. Whilst the staff were looking for Doctors’ to help him and get a stretcher, a security guard of the ICU just lifted him and ran into the ICU with his shoes on. He didn’t at that point in time remove his shoes though he was entering the ICU nor did he wait for the Doctor to arrive or the stretcher to be brought.  He also went beyond his normal call of duty (or what we call as the Job Description).  His act at the nick of time saved my dad’s life.  Whilst one may think that in a hospital when someone slumps, help should be immediately available, the reality is that in the keenness to adhere to Standard Operating Procedures, precious time is lost.  When I arrived at the hospital the following day, my sister introduced me to the Security Guard.  I introduced myself and thanked him and said he was solely responsible for saving my dad’s life. He turns around to me with a smile and said,”nice to hear that from you, your mom and your sister but I did what I thought was right at that time, it  was my duty to save him and I did not bother about the strict definition of call of duty”.  I told him he did the right thing and shall make sure that his supervisor knows about this.  He thanked me and said, it was nothing spectacular…  after all we are all human beings and if we cannot do this much for each other what is the use of being born and living in this world. Those words still ring in my ear.

You may say oh, but he did perform a significant task & it was important to let him know. True but think about the person who comes to your house to clear your trash. It will make such a difference to his or her day to know that what they do is important & they matter to our daily lives. Other examples are the lady at the reception of your gym or yoga center or hair salon, security guard of your building or house.  Think back when we were students didn’t we want to be recognized for something we did & when the teacher did acknowledge our contribution we felt good & motivated to do better. It is no different when we become adults.

Why Encourage ?

1. Encouragement builds relationships. When you take time to notice what others around you are doing and the way in which they contribute it can make a world of difference.  Encouragement takes it a step further because it is grounded in reality.

2. Encouragement builds loyalty. You will want to know how much your boss cares more than knowing how much he/she knows.   Encouragement from the heart is genuine and goes a long way to build trust and loyalty.

3. Encouragement builds morale.  Positive morale is key to a team, a department within a Company and the entire organization.  Turnover in an organization is high when morale is low.  Most of us crave meaningful feedback, especially at work.  It’s natural to want validation and acknowledgment for our accomplishments, and many of us want to hear constructive criticism to help us learn and grow.

Research by Gallup and others shows that engaged employees are more productive. They are more profitable, more customer-focused, safer, and more likely to withstand temptations to leave. The best-performing companies know that an employee engagement improvement strategy linked to the achievement of corporate goals will help them win in the marketplace.  In world-class organizations, the ratio of engaged to disengaged employees is 9.57:1.  In average organizations, the ratio of engaged to actively disengaged employees is 1.83:1. Source

Imagine the costs associated with not encouraging or recognizing someone’s efforts and the ripple effect it has on the organization, the world outside the organization and on each of us.

Before it’s too late, start encouraging and let people know they matter. Whom have you encouraged today?  Do you have any experiences to share ?

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Filed Under: Leadership & Personal Development Tagged With: Appreciation, costs, Doctor, employee, encouragement, Gallup, life, unloved, unwanted, You Matter

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