Little Things That Matter

Learn From The Past, Live The Present and Have An Open Mind to Face Tomorrow

Facilitate A Positive Change With These 5 Lessons From Life

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“No way, I cannot accept failure.” This was one of my clients who had this belief when I first met him.

“Failure is where my dreams are shattered and there is no coming back.”
“Failure sounds as if there is no turning back and everything is lost.”
“Failure has negativity attached to it and that there is no light at the end of the tunnel.”

This is what my client shared with me about what he thought was failure.

Failure is a word which I believe tends to over exemplify a mistake. If you don’t learn from your mistakes and continue to be on the path of arrogance, and remain egoistic, then it is not a mistake but a choice to follow your falsified ego. The final destination as a result is worse than ‘failure’.

I have learnt from mistakes and still learning. The conversation about failure with this client of mine came flooding back to my thoughts this week because I allowed myself to trust someone despite my instinct telling me otherwise.

There are some subtle things in life where you realize that despite life teaching you some things, you still fail to do it right every time …

What are these subtle things you can do to improve the outcome of a situation?

1. Trust your instinct –  life has taught me to trust my gut and intuition but there are times when I deviate since I give credence to my doubts on my instinct.

Learn to trust your instincts, if something feels amiss, go with that and follow your gut. Click To Tweet

2. Avoid naysayers – you meet different people in your life and there are some people who are narcissistic, wishy-washy, pull you down with their negative talk and discouragement. It is not worth wasting your time on such people. Some of these people are easy to spot but yet others aren’t. There is hurt before you realize that their acquaintance, and the so-called ‘friendship’ is not worth it. Let them go for your own peace of mind and sanity.

3. Some things are not meant to be – You don’t get what you want in many turns of your life, though you may have given your best. Trying to find an explanation or a reason only makes matters worse.

Stop overthinking and learn to accept that some things aren’t meant to be, no matter how much you want them. Click To Tweet

Be persistent but learn to let go of things which don’t seem to come your way.

4. Face to face communication – in this day and age of Social Media and mobile phones, people seem to “talk” more to their mobile phones than engage in face-to-face communication. Be part of the change but never forget there is always value in face to face communication. Misunderstandings and miscommunication can happen on written communication. Next time, pick up the phone and speak to the person or meet the person face to face.

5. Acting on Impulse – There can be as much value in the blink of an eye as in months of rational analysis – Malcolm Gladwell.

There is a time and place for acting on impulse as much as taking the time to make the right decisions. Judge the moment, pause and then decide how to act.

Life happens in a blink of an eye and yet there are many lessons to be learnt in each of these “blinks”. Click To Tweet

What are you learning from life?

For Coaching, Speaking or Training let’s connect.

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You Snooze You Lose

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Photo Credits : Lalita Raman

“Use it or lose it.” That is what happens when you don’t use your muscles. And when you use such muscles after a long time, they are sore and when you have your next workout or a stretch or yoga you notice how misaligned you feel. You realize that there is more pain or imbalance on one side v/s your other side. Of course, we all have our dominant side, but when you do yoga or core exercises you see the stark difference between your left and right side. You choose to ignore this and when it becomes unbearable you decide to correct the poor alignment. You resolve to go regularly to yoga or stretch or in some cases to the chiropractor or to the physiotherapist.

What happens if you choose to continue to ignore ?

How often have we seen in organizations where executives spend too much time drafting, redrafting vision, mission and values statements. Over time they become ignorant or indifferent to poor alignment. They spend nowhere near enough time trying to align their organizations with the values and visions already in place- Jim Collins

If the people in a business or company are not aligned with the values and vision of the organization, you often see the majority of people pulling in a direction different from the overall vision, or scattered aimlessly. The organization as a result starts to fall apart. Values are such an integral part of who we are and if our behavior and actions are different from our inherent values, conflicts arise and we begin to suffer from the negative consequences. Sometimes the actions are different from values because of fear especially in cases of abuse or violence or though being a believer in being environment friendly you might not always buy organic food and so on.

When it comes to organizations how can you tell that the values are not in alignment? Values exist at each individuals’ level and if the organization has a high engagement level, with a deep level of trust, commitment and where employees are appreciated and recognized, and growth and progress of individuals and the organization is taking place, there is a high likelihood that the values are in alignment.

An organization which has all or some of the following attributes is seriously misaligned:

1.Lack of trust and faith among the team members within departments and across multi functions. No faith in senior management
2.Customer complaints and dissatisfaction is high.
3.Culture is one of criticize, condemn and complain. There is no appreciation or constructive feedback given to the employees at any level.
4.Command and control style of management. Information is not shared.
5.There is resentment, cynicism, blame and subversion
6.Profits and revenues are lagging those of competitors and on a downward spiral.
7.Turnover is high and engagement levels are low to abysmally low
8.Constant fire-fighting instead of progress and development
9.Costs are high and yet no new innovations or product lines are being introduced
10.People within the organization feel like a cog in the wheel and most have checked out mentally.

These are the warning signals and an organization which sees an increase in any or all the above aspects needs to look into what is going wrong? Working in line with the values is a daily process and starts from the time the vision is laid out, people are recruited to the firm and continues on an ongoing basis by reflecting on what is going well and what needs to improve and asking questions and listening to what the employees of the company have to say.

How to Understand People’s Workplace Values

1.Have a recruitment process where you find talent that is best in line with the organization values.
2.Identify such talent by asking focused questions at the interview stage. Get to know the person, their action and behaviors in different aspects of their role in an organization and in their life.
3.Look at their past work history. What were their attitudes with regard to matters of conflict or where they were in disagreement?
4.Get to know people, develop a positive attitude.
5. Where essential, do psychometric tests.

As leaders, listen, observe, communicate, appreciate and give positive feedback. Click To Tweet

Let your behavior as a leader be inspiring and worth modeling and let it show your values. Click To Tweet.

Link participation in the adoption of values and the behaviors and actions needed. Reflect, celebrate wins of your team and praise every improvement and give people a fine reputation to live up to. Click To Tweet.

Understand what influences the values of your team and how if at all they are developing and changing over time. Is this change healthy or for the worse?

How do you lead with passion and in alignment with your values?

For Coaching, Speaking or Training let’s connect.

Disempower FEAR and Empower Your Progress

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She has won triathlons, trekked the Gobi desert, has done bungee jumping and sky diving despite being scared of heights. She has been a juvenile diabetic for over 30 years and she has faced this lifelong companion and the challenges associated with being a diabetic exceptionally well. She has faced many other hurdles in life with hope and optimism.

Today she is faced with a fear of her ability to own the space, to exude confidence and credibility in some situations. Her gravitas is weak when she has to face the board of directors of her company. Her name is Elisa.

Why is the otherwise confident and fearless Elisa having issues with her gravitas? Elisa (name changed), who hired me as her coach to assist her in upgrading an aspect of her Executive Presence, was allowing her thinking and her self-judgment to dominate her.

She had made her underlying beliefs and fears about the situation so strong that they were disempowering her.

The emotion of fear is a vital response to physical and emotional danger—if our brains didn’t warn us about the dangers and alert us and we didn’t feel fear, we couldn’t protect ourselves from legitimate threats. But often we fear situations that are not life-or-death situations and we disempower ourselves by allowing our inner thoughts and feelings to dominate and prevent us from taking the appropriate action.

What fears are you allowing to dominate to an extent of constraining your progress?
How do you overcome your fears ?

1. Befriend Fear – one of the first steps is to acknowledge your fears. Courage comes only when you recognize and feel your fears. Own your feelings and ask yourself what is the fear ? Naming the fear helps to bring it to the surface. What are the causes of the fear? What is the source of this fear? What are the possible solutions ? What is the best workable solution ? Whose help or support do you need to work on the solution ?

Conquering fear cannot happen by running away from it or engaging in an outrageous courageous activity on impulse.

2. Don’t over-think – I’m reminded of a quote by Pema Chodron

“The essence of Bravery is being without self-deception. However it’s not so easy to take a straight look at what we do. Seeing ourselves clearly is initially uncomfortable and embarrassing. As we train in clarity and steadfastness, we see things we’d prefer to deny – judgementalness, pettiness, arrogance. These are not sins but temporary and workable habits of mind. The more we get to know them, the more they lose their power. This is how we come to trust that our basic nature is utterly simple, free of struggle between good and bad.

A warrior begins to take responsibility for the direction of her life. It’s as if we are lugging around unnecessary baggage. Our training encourages us to open the bags and look closely at what we are carrying. In doing this we begin to understand that much of it isn’t needed anymore.”

Take responsibility, trust your instincts and believe in yourself and don’t allow the negative thoughts to dominate you. Click To Tweet

3. Don’t overshadow and feel embarrassed – feel the fear, share it, reflect and don’t feel embarrassed and shut your feelings. Learn to take baby steps to recognize the feelings and thoughts that stand against you. Ask yourself some of these questions.

What do you do in uncertain situations?
How do you handle failures?
When you have the negative thoughts, and fear takes over you what happens then?
What is your desired outcome you would like to have in overcoming fear?

4. Forget the naysayers – don’t keep company of people who feed into your negative thoughts. Believe in yourself and think of the desired outcome you would like to achieve. How passionate and committed are you in achieving this goal? Surround yourself with people who encourage and challenge you but not those who are like thorns in your path.

5. Check your ego– Even if you are not a loud and egoistic person, there are times your ego creates fear. This may be from fear of failure, fear of losing, fear of the unknown, fear of humiliation, fear from your own untested beliefs, fear of losing your status or an imagined identity, fear of exploring the uncertain path and the undesired results.

Life is not a certain path. Our brain is a prediction machine but if you allow yourself to be prepared for uncertainty and train yourself to handle uncertainties, the neural pathways of your brain can be changed. By facing uncertainties and allowing yourself to disempower negative thoughts, you build character and grow stronger.

Elisa had without her awareness become a victim of giving in to her sabotage thoughts and talk. Her conversations with me gave her insights and helped her achieve the necessary shift she was looking for in terms of her gravitas.

Intentions to do, be or achieve something is great but you alone can take responsibility to change that intention to action.

Don’t be your worst enemy and let your constant inner fears and doubts sabotage your growth and development.

The choice of taking the right decision rests with You. Click To Tweet

Persevere and build the momentum to achieve your desired goals.Click To Tweet

Are you self-sabotaging your progress?

For Coaching, Speaking or Training let’s connect.

How To Have A POSITIVE ATTITUDE

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The Gym TRX class starts at 11am on Sunday and two people walk in at 11:15 and their body language was such that they didn’t even look apologetic for being late. Despite being told that they are late and they can’t enter the class, they stomp in, ignoring the instructor’s request.

Eric who has just taken over as the Asia-Pacific sales head for his company, tells the new intern in his team that he has to get Eric’s breakfast sharp at 8 am daily.

If I can’t get that, you can’t get that too! This was Sylvia’s inner thought that was dictating the attitude that she was showing her friend who was looking bewildered.

It has been said that people don’t care how much we know until they know how much we care. Click To Tweet. This indicates the importance of demonstrating a respectful and caring attitude. Be it in sales or in any role, your credibility can be established by how much you know and your accomplishments but what finally allows your reputation to be built is having the right attitude. Click To Tweet

⇒How does bad attitude look and sound ? 

Learnings In The Journey Of Life

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LifeI reflect quite often. However, this weekend I got into a deeper reflection mainly due to behaviors of some people. I got into this mode of “I must be doing something wrong” thinking. This is the inner critique taking over and I didn’t want that dominating me. When I started to reflect, write and self-coach myself, I started seeing things differently.

Reflection helps me to let go, learn something new, get different perspectives and insights and handle certain situations differently. Over the years I have learned the following

1. Have the courage to be yourself. Reflect, learn, unlearn, improve and never lose your values. Click To Tweet

2. You can’t please everyone. You will meet people in life who will always be toxic and never appreciate your strengths or your authenticity. Click To Tweet

3. You are unique in who you are. Your experience with each of your relationships and situations is unique.

4. You don’t get what you want in many turns of your life, though you may have given your best. Trying to find an explanation or a reason only makes matters worse. Stop overthinking.

5. You are not your rejections or your failures. You have to believe in your positive potential and your ability. Click To Tweet

6. As hard as it may be, it is best to let go of some relationships. Click To Tweet

7. Be authentic but let your authenticity not fall in a way that you are misunderstood. Framing the way you communicate your authenticity is imperative. Click To Tweet

8. Know when to speak up, when to be silent and know when to walk away. There is a time and place for everything and your best guide is your intuition.

9. Change is constant and people change. Don’t blame yourself when people start behaving differently.

10. You have to be street smart and be part of the change. Initiate change, be the change but never lose your values or your integrity. Click To Tweet

11. Apologize even if you are not wrong because you can walk away with a clean conscience.

12. Let yourself be lead from within and your intuition and not by your falsified ego. Click To Tweet

13. Value yourself and never compromise your values. Never allow yourself to be trampled by someone else. Speak your mind but always be respectful to others.

14. In trying to impress and cultivate your new relationships don’t forget about people who have stood by you through your tough times.

15. Smile. Smiling when you are going through a tough time is the most difficult but from personal experience I can say it makes a huge difference to that moment. You have to consciously tell yourself to smile in that vulnerable moment.

16. Being strong may feel tiring many times but the world is with you through your smiles and not your tears. Learn to cultivate resilience because that helps you to bounce back and approach life with a positive mindset. Click To Tweet

17. Focus on improving your strengths and don’t overemphasize your limitations.

18. Think before you speak, question yourself before you act. Pause is better than impulse. Click To Tweet

19. Don’t forget to be kind to yourself and others.

20. It is never too late to improve and change for the better.

21. Living in the moment is difficult but find ways to do it. You get insights when you accept the circumstance that you may be in. Anger worsens the situations and increases your frustration.

22. Share your emotions and how you feel but with people who will honor you for who you are and will listen with empathy.

23. Maturity is a lot to do with what lessons your experiences have taught you and how you show up in different challenges that life throws at you.

24. No matter how good you are there will always be people who hurt you. Take it as a lesson and let go of the hurt.

25. No one has lived your life or walked your road. So don’t worry about the naysayers and those who are judgmental.

Various actions, reactions and behaviors upset me but whenever I’m in that space of feeling hurt and upset, I remind myself that I can choose how I react. I ask myself how is this feeling of hurt impacting me and as a result, how I might not be showing up fully to various moments in life.

Choice of our behavior and actions is well within our control and let us always choose what is best to reflect our character. Click To Tweet

In the end, what matters is loving your life. Find the joy in trusting your intuition, cherishing your happy and sad memories, learning through the challenges that seemed indomitable at that moment in time and allowing yourself to make the choices in the chances you take. Learn to trust your instincts and stop doubting yourself every step of your way.Click To Tweet. 

Life is a continuous learning journey and there is no right or predetermined answers. Click To Tweet

What have you learnt over the years?

What reflections can you share so that others may use it in their path of learning and development?

For Coaching, Speaking or Training let’s connect. 

 

Turning Whiners To Contributors

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It was 2pm and I was on my way to a client meeting at 2:30 pm. I felt like having a coffee and decided to stop at the Starbucks on my way to the client’s office. As I entered the Starbucks, I noticed that the queue was rather long and seemed to be not moving. I was debating if I should continue to stand and decided to give it five minutes before I decide to walk out. I heard several murmurs in the queue and complaints about the Starbucks barista’s being too slow.

I started getting impatient and though I realized that not every barista could be the same, my gut told me that there is more to it than meets the eye. I decided to find out what was going on. I requested the man standing behind me to accommodate me when I get back, stating the reason to him as to why I was leaving the queue.

I moved to the front of the queue and realized that a customer was creating a situation and the barista was having a tough time trying to manage this customer. I looked at my watch and realized I had no more than 10 minutes to spare, in order to be at my client’s office on time. And by then, I was determined to have my coffee. I asked for the manager and requested that the manager take care of the situation and have the barista attend to the other customers. I was able to get my coffee within 7 minutes and leave Starbucks to be on time for my clients meeting.

How often do we face similar situations in life and at work where we have to deal with whiners and complainers? The negativity that arises from such situations increases the annoyance factor and doesn’t help anyone solve the issue.

Complaining is a vain way of expressing something without gaining relief. Click To Tweet

Not every complaint may be of importance and more often than not it is whining. Complaining is a stressful thing to do and listen to. As a leader, how do you turn whiners into contributors and avoid the negativity from spiraling? Click To Tweet

Be concerned about genuine complaints or concerns but create an environment to turn the moaners to a friendlier and productive lot.

1. Environment – create an environment which promotes creativity and for your team to use their talent to the fullest. You can create a culture where people connect, share ideas, and improve relationships. Leadership is engagement. In Leadership Mastery, first released in 2000 by Dale Carnegie & Associates, the “secret sauce” is to challenge yourself and others to greatness. Inspiration and motivation are the key ingredients. A challenging environment where each team member feels that their creativity is being used and is being appreciated for their contribution creates an atmosphere of low tolerance level for whiners.

2. Values – how can you as an individual align your values to your firm’s values? Again as a leader, how can you allow the values of your team to be in sync with the company’s vision and their behaviors? An environment that creates a dissonance between the individual values and that of the company’s values promotes dissatisfaction.

3. Accountability – holds each of your team members accountable and secure their confidence. Once you build a culture and live by the value of expecting solutions, you raise the bar and shift the accountability back to each person including the whiners. You help them become a contributor by challenging them to think of solutions and they take responsibility in achieving success despite the odds.

4. Commitment and Positive Attitude – Expecting solutions increases creativity and builds confidence in each of your team members to come up with a solution that works and is acceptable to everyone. You facilitate your team to unleash their power of not to give up and get their commitment to arrive at workable possibilities. This creates a positive attitude and one that is inspiring and motivating.

5. Reward and feedback – you as a leader should not take the importance of giving positive feedback for granted. People whine because they just feel they are underutilized or have not contributed to the idea that they have been told to work on. When people are made to feel like a cog in the wheel, lack of commitment ensues. Praise every improvement every step of the way. You can show them you care for their effort in making a difference to the company’s vision.

Change starts with me and with each of us. It is easy to complain and whine but ask yourself what can you do to make a difference? Click To Tweet

Can you be the solution or provide a solution to the cause of the problem? If you have the time to whine and complain, you can make the time to do something about it. Click To Tweet

The most important team player can be a person who has transitioned from a whiner to a contributor.

For Coaching, Speaking or Training let’s connect.

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Disrupting Your Negative Thoughts

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Image Credits : Lalita Raman

Jacinta has sent her proposal to her boss. She has worked over the weekend on this proposal making sure all the details had been covered and that there is no room for any errors. On Monday late morning she gets a call from her boss asking her to come over to his office. She goes in with a heavy heart. She observes her boss reading her proposal as she is entering his room. He finishes reading the report and gives it back to Jacinta stating, ‘Jacinta, your proposal is good, though I would like you to refine these two sections. The client meeting is in an hour and please make sure you have it ready much before that’.

Jacinta is disappointed and she feels she should have done better. She thinks that her boss is not going to like her coming to the client meeting. She feels that her boss won’t trust her with any such important projects in the future. She knows that he has lost confidence in her. She is so lost in this negative mindset that she fails to attend to another task with her heart and soul. She in fact loses a deal with another key client and this gets her into a further negative vicious cycle.

Clearly, Jacinta has blown the situation way out of proportion. Her negative monologue has turned a suggestion for improvement to an extremely disruptive thought process.

Have you seen people with similar behaviors? How about you? Would you have reacted the same or differently?

Thinking affects our feelings and in turn our beliefs and actions. Click To Tweet

What are these thinking traps?

1. Magnifying – you magnify the issue. You minimize your own strengths and your ability to believe in yourself of rendering a task or job. You magnify it to an extent where even some of the future events become certainties in your mind. In Jacinta’s case, her negative mindset has made her conclude that her boss will not trust her with any important projects in future.

2. Blanket generalization – you think that just because an unpleasant thing has happened before, it will always happen. Let’s say you miss the bus when you are in a hurry to get to your client’s office. You believe that this will happen to you every time you need to get somewhere urgently.

3. Perfectionist and “all or nothing thinking “– you set high standards for yourself and others. When you hear suggestions for improvement you see it as, you are not good enough and you could not render a simple task well. You start telling yourself you should have checked the report or your work again or should have written it better. Jacinta failed to see her boss’s remark as a suggestion to improve few sections. Her negative inner talk started to tell her what she should have done so that her proposal would have been accepted without the necessity of any refinements.

4. Jumping to Conclusions: you conclude negatively despite no evidence to support your belief. In Jacinta’s case, she believes that she is going to be told by her boss not to attend the meeting with the client. The fact is he hasn’t stated so nor has she clarified nor is there any evidence that he doesn’t want her to attend the meeting with the client.

How do you avoid falling prey to your negative thinking? Click To Tweet

1. Track Your Inner Dialog – Keep a journal of your thoughts when something doesn’t go as per your expectations. How do you react to this stressful situation? What were the consequences of your reaction to that situation? What beliefs did you form and how did it affect your thinking and behavior thereafter?

2. Analyze Results – Once you have written down several such daily activities and how you behaved, ask yourself and observe if there were any repeated patterns in the way you think and act. Which of these beliefs or behavior have led to specific consequences that made things worse?

3.Distractor – You have seen how your negative thinking affects your behavior and actions. How do you interrupt your negative thoughts? It is unlikely that telling yourself to snap out of the negative thoughts will work effectively.

A positive distraction like walking away from what you are doing or concentrating on your achievements in the past in challenging situations or talking to somebody who can inspire you is what you need at that moment. Even asking yourself How Dare I allows you to snap out of your negative thoughts?

Disrupting your negative thoughts allows your brain to snap out of the stress and negativity and thus helps you to think clearly.

Surround yourself with positive people who can inspire, encourage and believe in you to bring back your self-confidence. Click To Tweet.

Once you snap out of the negativity, ask yourself

– What happened?
- what did you do well?
- what could you do better?
- if a suggestion has been given by someone else like your boss, is there an element of truth to that?
- is the feedback destructive or constructive? If destructive, why bother? If constructive what can you do better? What lessons did you learn?

You need to look for ways that will help you stay committed to your goals and evaluate:

–Are you a product of your negativity? Click To Tweet


-How can you grow through your challenges and yet keep up the optimism? Click To Tweet

If you shroud yourself with negativity most of the time, and keep giving credence to your inner critique, you may consult a coach or mentor who will assist you in overcoming your negativity. Overall you need to believe in yourself and your strengths.

For Coaching, Speaking or Training let’s connect.

The Not So Random Acts of Kindness

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You are tired, have had a bad day, your feet is aching. You see someone who is unable to stand, get into the bus you have just boarded. Would you give your seat to this person?

Random acts of kindness brighten another’s day and gives pleasure to the person engaged in the act of kindness. Kindness is typically spoken in terms of being nice, caring for others or doing something.

Have you thought of kindness as not doing or saying something? Click to Tweet

Three years ago, I was getting out of my gym and slipped just outside the building and twisted my ankle. The twist was so bad that I was unable to stand up on my own. For a good two to three minutes I was wreathing in pain and not a single soul in the busy city that I live in bothered to ask me, if I need help. Suddenly I saw a Good Samaritan come running across the road and asked me if I need help and helped me stand up.  This is a conscious act of kindness.

Kindness to me is

What you say or don’t

What you do or don’t

Who you are in your actions and behavior Click to Tweet

Aren’t being kind all of these:

1. Silence – when you know someone has made a mistake at work, do you embarrass the person in front of others or take the person aside and ask questions in a way that they realize their mistake? Calling to another person’s mistakes indirectly is an act of kindness because you appreciate that the person has done a mistake and you give an opportunity to that person to correct their mistake.

2. Speak up – there is no point in saying you care about women and stand up against violence against women when you partake in hearing and passing sexist comments. Silently hearing these comments is as good as being a participant. Passing cheap comments on social media about animals or women or any human is not being kind. If you are part of a  “bystander effect” you are not kind.

3. Humor – in life you can’t be all serious and not have fun. Use humor but not to assassinate somebody’s character or to insult somebody. You are kind if you decide not to pass that cheap humor or sarcastic comment.

4. Being right – even if you are right, there comes many a situation in life, it is better to be kind than proving you are right. This can be difficult many times but think of situations when it is better to let go because you know that you’ll possibly make it worse to prove you are right.

5. Sorry – if you are sorry say “Sorry”, not “I’m sorry but”. What is the use of an apology with buts? Click To Tweet

6. Thoughts and actions – a smile, a hug, offering a seat in a public transport to somebody, holding the door open for someone, volunteering are all acts of Kindness. And, don’t forget many a time not acting in a particular way or not saying something is an act of kindness too. Respect another person’s time and keep up your word and commitment. Click to Tweet

7. Anger – Not giving in to your anger is an act of kindness no matter how right you are.

8. Forgiveness – this is a tricky one especially if that person whom you have to forgive has hurt you deeply. But the best way to think about this is you need to be kind to yourself and in that self-compassion forgive the other person or block that bad memory so that you don’t agonize yourself over the hurt.

9. Listening – Not burying your head in your phone when you are in a meeting at work or off work is giving respect to the person who is having a conversation with you. Being genuinely interested in the other person (not probing) is an act of kindness too. Listening with your heart and soul is the best gift you can give someone. Click To Tweet

10. How are you? – when someone asks you How Are you? Be kind to them in responding rather than giving a mechanical answer. The care that a person shows you by thinking about you and asking about your wellbeing is a kind act and one that needs to be cherished.

Mind your manners in public or on social media. You may think that it is your timeline and that gives you a right to behave in any, which way you want to. However, you reveal your character and the acts of ill mannerism speak volumes about You more than anyone else.

There is always more room for kindness. In this day and age where stress levels are high and emotional intelligence is the order of the day, why not be kind ?

Kindness is a way of showing others that they matter and that even in the face of stress and hostility, you can still be kind. Click To Tweet

For Coaching, Speaking or Training please connect with Lalita Raman.

The Art of Believing In Others

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Karen was smiling and looked more confident and happier as I caught a glimpse of her in the lift. I had not seen Karen in the past six months.The last time I had met Karen, she was frustrated, and was on the verge of quitting her job.

As we got out of the crowded lift, Karen came running to me delighted and eager to share the developments in her life. Seeing how exuberant she was, we decided to go to a nearby Starbucks and order coffee, so that I could listen to her in peace.

She had got a promotion and the role she was doing with her company was to her liking. Further, she was expected to head up sales and marketing for her company in Asia, by September this year. I was pleased to know that the belief in her by her new boss and the senior management had brought a new life to the ever so enthusiastic and self-starter Karen I had always known.

You inspire and influence others by believing in their positive potential and by giving them positive feedback. Click To Tweet

No, I don’t mean flattery or baseless praise. We are programmed and wired to be negative and self-critical. How about taking a step back and seeing someone for what they are capable of?

Do you discern the innate abilities and positive potential of those around you? Click To Tweet

Are you one of those who tends to discourage others by asking “Are you sure you are capable of doing that?”

How do you give feedback to others?

Karen felt empowered and motivated by the sheer belief that her boss had placed on her.

Empowerment is

 →not being judgmental

→not being critical

→about challenging others yet giving them a fine reputation to live up to

→believing in that person in a way that facilitates their growth and development

What can you do today to ensure someone knows, you believe in him or her so that they can continue to have faith in their own ability ?

  1. Encouragement – when you encourage others you inspire them with courage and confidence. You make them believe in themselves or make them see endless possibilities, which they may otherwise not have seen.
  2. Empathy – an uncanny ability to see the innate talent and possibility in another. When you discern the potential of your team members and give them a fine reputation to live up to, you  empower them.
  3. Faith – by believing in another person you have shown an immense faith in what they can do and the beauty about this trust is that, they will rarely let you down. They take it as a challenge and live up to or exceed the faith placed in them.
  4. Reaffirmations – silent gratitude or appreciation has no value. You need to give on going reaffirmation of that person’s potential and talents. Feedback is a continuous process and one that can be contextualized to the situation in hand.
  5. Care – sometimes we get so wrapped up in our own world that we forget to acknowledge the brilliance in others. We forget to recognize that our words of encouragement will go a long way in inspiring another person to surpass many a mountain.

 “Treat a man as he is, he will remain so. Treat a man the way he can be and ought to be, and he will become as he can be and should be.” ~ Goethe

What is it like when you remember those who encouraged, empowered, inspired and made you feel valued ?

By believing in others you inspire positivity and set the tone for a shift in their thinking or a life-changing moment. Click To Tweet

Every time you believe in a person you open up a possibility for that person and arouse their Positive Emotional Attractor.

As a Coach, I honor the client as the expert in their life and work and believe clients are creative, resourceful and whole. By helping individuals identify or endorse their strengths,  they dramatically improve their outlook on work and life, while improving their leadership skills and unlocking their potential.

Whom are you going to believe in today ?

For Coaching, Speaking or Training please connect with Lalita Raman.

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Inflexibility Is All In Your Perspective

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Photo Credits : Lalita Raman

Photo Credits : Lalita Raman

Though I have been doing yoga for almost 10 years, each day is different in that some days it is easier to be in the moment, feel more flexible and be in the flow whereas not so on other days.

When your muscles are sore and you are trying to bend forward and touch your toes you feel the pain, the frustration and more often than not your mind is agitated.  When you are not that nimble, you feel the pain, the discomfort and the difficulty to breathe and to ease into that moment.  This is most felt whilst trying to do any yoga pose which your body is not able to do because of being inflexible.

Flexibility is the ability to move muscles and joints through their complete range. We are born with this ability but something most of us lose over time because of our life styles. We lose the agility on our muscles. The activities we engage in or not leads to muscle atrophy. Stretching is thus necessary to help muscles rebuild.

Flexibility, however, is an attitude that we need to take in that challenging moment, that transforms our mind as well as our body. The more we get entangled in our moment of pain and frustration in not being able to stretch with ease, the more difficult it gets to become unstuck.

One of my favorite yoga instructors reminds the class each day that in doing the asana we should seek to do our best but not let the eagle in us take over. Today is not the same as yesterday. Let us take each moment as it comes.

Whenever I hear this I am reminded of this quote by Pema Chodron.   “The Buddha taught that flexibility and openness bring strength and that running from groundlessness weakens us and brings pain. But do we understand that becoming familiar with the running away is the key? Openness doesn’t come from resisting our fears but from getting to know them well…”

Inflexibility is felt during a stretch or whilst doing yoga, but what about life and at work ?

Have you ever considered the impact of not adapting to change ? Click To Tweet

What about not listening to another person’s ideas because of your ego?

Flexibility starts from our attitude be it in yoga or at work.  What are the common causes of lack of adaptability at work?

1. Fear

Command and control form of leadership fails to motivate employees and keep them engaged. Fear of breaking the barriers is a common cause of adhering to the top down control based hierarchical structures. How long can you keep your team from breaking apart?

2. Trust

Defensive thinking and lack of trusting one’s own judgment on instincts creates bias in favor of status quo. What is the direct impact of this on employee and tram engagement ?

3. Habit

Habits are first cobwebs then cables which deter you from adapting or initiating change. Mindset and attitude are the biggest enemies which dictate our behaviors. Does this cause stress in your work and life ?

4. Inflexible policies and practices

When policies and practices are used as a garb to defend long-winded procedures, it is often a case of inflexibility.  Are you taking excuse under policies?

5. Lack of Diversity

Diversity starts from thoughts and flows into behaviors, words and actions. Any organization whose systems value conformance and cohesion at the expense of diversity and divergence limits the ability to welcome new and diverse ideas. How are you adopting diversity in various parts of your organization?

You and your teams ability to react to, manage, control, and introduce change controls the rise or fall of organizations that you are part of. Change starts with You and your attitude determines the process of navigating the change.

Key Questions to Ask

1. How willing are you to promote a culture of flexible working hours ?

2. How enthusiastic are you in your communication whilst listening to new ideas and changes ? Click To Tweet 

3. What are the different ways you can overcome the various hurdles that you fire fight every time ?

4. How adaptable are you to trying out different methods to achieve the same goal ?

5. Do you have a flexible work environment to promote a higher diversity and engagement among your employees?

BlackBerry failed to anticipate that consumers — not business customers — would drive the smart phone revolution. This lack of adaptability is possibly one of the top reasons for their downfall.

And research has indicated the preference for flexibility versus face time.

If you can gain insight into your and your teams’ behaviors that make up adaptability and being flexible in your approach it will help you face change and transition.

Are you being adaptable in your approach to detect and respond to changes? Click To Tweet

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