→Would you attend a workshop or a seminar or a speech by someone with no experience or ethos on their topic?
→Would you invest your money in a fund which has no track record nor does the fund manager have any relevant experience?
→Would you trust a real estate agent who has let you down previously?
→Would you be inspired by a leader who does not walk their talk and is not committed?
Your answer to all this is probably “NO”.
Last week, when I was delivering a training and going through the structure on how to agree to disagree and yet keep the communication lines open and the relationship intact some participants expressed concern on the process not working in a situation that they were facing. I shared with them an exact similar experience I faced during my corporate days and how we disagreed agreeably and the final goal was achieved. The participants didn’t know what to say and in fact their demeanor changed for the rest of the session. I had built my credibility with the participants by sharing with them a real experience when this process had worked.
What is credibility? Where does it come from and why is it important?
Credibility comes from your experience, from the way you behave, from who you are in what you do, what you say and how you do and how you say it.
There are eleven important elements to CREDIBILITY
. No matter the adversities that you are facing in your life, your character has to stand through the test of time. Your core values determine who you are and your character needs to reflect that.
Respect is earned by your word, your behavior and actions. The more expertise you have, the greater your credibility.
Being self-aware of your actions and the impact of your emotions on yourself and others. Do you have empathy for others? How do you manage your emotions in the moment of choice?
Are you diverse in your thoughts, approaches to various challenges, and in your actions and behavior? Do you walk your talk on diversity?
What are the choices you make in every moment? Are you committing to something that you consistently fail to deliver? By not keeping up your word, you build a bad image for yourself and sacrifice your integrity.
Negativity breeds negativity and you know how demoralizing that can be. Be optimistic and cheerful despite the odds in life.
Trust your instincts and gut. You need to know yourself inside out. Is your behavior and actions reflecting your core values? Are you a person who can be relied upon?
You increase your credibility with all the above factors. You are someone who knows that the only way to get the best out of an argument is to avoid it. You learn from mistakes and are willing to accept your mistakes. You enhance your credibility when you lead by example and inspire others.
Your credibility is enhanced when you show how resourceful and inspiring you can be by your actions and behavior. I was prepared for the what in the training room and I dealt with the how by being present to what was happening in the room.
You could have years of experience, an excellent IQ but without being thoughtful to others feelings and emotions, you cannot get credibility nor maintain credibility. Be considerate to others and care for others.
Credibility is saying yes to all of the above because “you matter” and thus your credibility.
How do you bring credibility to what you do?
How do you add credibility to who you are?
Are you looking to enhance your executive presence, improve the way you communicate and inspire others as a leader? Please connect with me for one-on-one coaching or group workshops or webinars or learn more on what suits your needs.