Little Things That Matter

Learn From The Past, Live The Present and Have An Open Mind to Face Tomorrow

Top 5 Lessons That Pain Teaches You

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Physical Pain is something that each of us undergo at some stage during our life. Many of us agonize over the pain that we undergo.   There is pain when we hurt ourself when we fall, hit ourself somewhere or from food poisoning, a surgery, a sprain, or a ligament tear. There are different kinds of physical pain : somatic, neuropathic, and visceral.

Have you ever asked or wondered as to how do you know when you sprain or twist a part of your body or when you have a tear of any tissue or  ligament or shoulder joint?

Do you take pain for granted?

For the first time, I realized after reading this article from the BBC, which appeared in July 2012, that there are people in this world who suffer from congenital analgesia.  Steven Pete and his brother were born with the rare genetic disorder congenital analgesia. They grew up – in Washington state, US – with a sense of touch but, as he explains in his own words, without ever feeling pain.

To suffer from physical pain is difficult and gets even more challenging for those whose tolerance level to bear the same may not be very high. Most of us moan and curse when we are in pain. Apart from all these pains is the emotional pain – pain in seeing our near and dear suffer, pain of regret, pain from having trusted someone who abused the trust.

Do you realize that pain can actually be a blessing ?

Physical pain warns you not to do something – for instance not walk with a ligament tear. Physical pain also enables you to determine an injury.

Emotional pain too can be a warning, for instance, to be careful of not trusting any person.

New brain scanning technologies are revealing that the part of the brain that processes physical pain also deals with emotional pain.

How can we use pain to grow, develop, to change and be human?

  1. Caution – many times because of your carelessness or being preoccupied with something or being unconsciously incompetent or consciously competent leading to overconfidence, you meet with accidents or perform an exercise in an incorrect way. Physical pain is thus caused. However if you were more conscious or not lost in your thoughts, chances of accidents reduce.
  2. Reduce regrets – you cannot control  every event in your life or for that matter influences in your life. What lies within your control is the meaning you attribute to each of these.  If you control the meaning or the impact of events in your life by creating as much value as you can, you will have a sense of purpose and personal power. Learn, unlearn and relearn from each regret and move forward.
  3. Recognize emotional blind spots – most of us tend to focus on the possible causes of pain and vulnerability. Instead if you were to try to ask what each hurtful incident means to you and what you can do to heal and improve. Recognize the emotional blind spots not by engaging in a blame game, self-pity, self-criticism or avoiding the hurt feeling but by being compassionate and controlling your attitude towards the situation. Ask What am I feeling?  What does it mean to me?  What can I do to improve and heal?   Ask for help from friends, family if you think you need to share.
  4. Thoughts – our thoughts control our feeling and our behavior.   Dale Carnegie was once asked what was the biggest lesson he had ever learned. He replied that, “By far, the most vital lesson I have ever learned is the importance of what we think.”   You see, Carnegie knew that our thoughts make us what we are—our mental attitude is the “X” factor that determines our fate. He quoted Emerson as having said, “A man is what he thinks about all day long…How could he possibly be anything else?”  Yes, if we think happy thoughts, we will be happy, if we think miserable thoughts, we will be miserable. If we think fear thoughts, we will be fearful. If we think sickly thoughts, we will probably be ill. If we think failure, we will certainly fail.  At the same time, Dale Carnegie knew that people couldn’t go around with a devil-may-care attitude about all their problems. Unfortunately, life isn’t so simple as all that. But he did advocate that we assume a positive attitude instead of a negative attitude. In other words, we need to be concerned about our problems, but not worried.  Our mind’s power to bring about change doesn’t stop with attitude, however. Remember…“Our life is what our thoughts make it.” Make yours strong, positive, and all it can be. For the full post click LINK
  5. Emotional intelligence – self-awareness is a crucial step in overcoming emotional pain. Once you are aware you can acknowledge it.  When you become aware that you feel emotionally vulnerable, allow yourself time and space to investigate your feelings. Use the power of your words. Remember your words create your thoughts and align your energy in a specific direction. Emotional memory management enables us to manage our emotions in a way that will produce more positive outcomes. I like to think emotions as colors, some simple, and yet others are blends.

As a leader if you are emotionally vulnerable, your department and the organization as a whole will experience high turnover and absenteeism.

How have you dealt with pain?

What have been your takeaways from each occasion of pain ?

Have You Befriended “The Gremlin”

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Belonging starts with self-acceptance … Believing that you’re enough is what gives you the courage to be authentic. – Brene Brown, research professor in social work

Who do you give more airtime to; your “Inner Champion” or your “Inner Critic”

A client of mine, let’s call her Jane had this struggle with her inner village. A pompous voice that always kept telling her that she will fail miserably when speaking in front of crowds.

If you look at Jane, she is an individual who exudes confidence in whatever she does in her other aspects of life. She has ventured out into many challenges in her work and personal life. However, in whatever she does she feels she is an underachiever and she can do better. She expects herself to always do better.

As far as public speaking was concerned, her inner critic dominated her and controlled her actions to her detriment.

As we engage with the world, many times we internalize the voices of our significant others, voices that encourage, voices that criticize, empowering voices, supportive voices, cautious voices, loving voices. And there is our voice of our own inner village that encourages and champions us in our endeavors and other times criticizes us and undermines our potential. The voice of the inner critique is one that loves to break us, stroke us and doubt ourselves. She falsifies your ego by justifying why you don’t want to do something.

When I asked Jane how long she has dealt with her critical inner village, she said “12 years.” And she was giving attention to it for 12 years.

She mentioned that her inner village always liked to bully her, tease her, remind her of all things that could go wrong if she had to speak in front of a crowd, how bad she was when she spoke, how her body language, facial expressions, and the way she spoke was improper. This inner village was almost always with her and spoke to her loud to discourage her. When she was dominated by her inner critic, if she happened to hear anything from her personal relationships, she found herself further vulnerable and in a flight or fight mode, though she never displayed it.

She came to me at a time when she realized that a strategy of trying to shut herself from this voice of the inner critic didn’t work. She realized that the situation was becoming worse. She couldn’t run away from herself. She had to face her inner demons, deal with them and overcome them.

So how does one recognize their inner critic, accept it, learn to deal with it and move on with life without this demon stopping you from living your life.

Questions you need to ask yourself – READ ON... FOR FULL POST PLEASE CLICK LINK

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Top 5 Secrets To Make Resolutions Happen

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Albert Einstein said, “The world as we have created it is a process of our thinking. It can’t be changed without changing our thought.”

At the beginning of each new year, many of us make resolutions. These resolutions may be to eat healthy, exercise more, sleep early, practice mindfulness, be more patient, stop multitasking, etc.  Most of these resolutions are goals we set ourselves for self-improvement. We need a constant mindset to improve daily.

What is common in all the above cases ? It is a Resolve.  A resolve to

  • Do better
  • Be better
  • Change for the better
  • Speak up against injustice and oppression.
  • Recognize our inner critique and not allow it to be our bully.
  • Listen to our inner voice every time we waiver from being a human.

 There is a fixity of purpose, and unless we have this resolve and take a step ahead by committing to this choice, change will not happen.

I like to think a resolve adds meaning to random thoughts, procrastination to change and forces us to commit to the change. It is something we set our mind to and goes beyond a random wish. It is an enthusiasm, a passion to explore and turn into better realities rather than come mid year when we realize that we have forgotten about the new year resolutions.

How does one stick to one’s Resolve? Effective management of any change requires managing five key goals which is well explained by the ADKAR model.

1. Awareness:  to change a habit or a behavior or a situation, you have to want to change.

For that it is important to ask:

How do you view the current state?

How do you perceive the habit or the behavior or the current situation?

Contestability of the reasons for change?

WHY is it important to change?

2. Desire to want to change. A desire to participate and support the change. What are your intrinsic motivators unique to you to allow for change

3. Knowledge of how to change and what the change looks like. If I want to lose weight, I need to know how to go about losing weight and what will the process will look like. Important considerations here are your current knowledge base on the area you want to make the change in, capability to gain additional knowledge, what are the resources available and can you gain access to all or most of the relevant resources.

Let’s take the case of a woman facing domestic violence. She has got through step 1 and 2, the A and D, then she needs to ask herself what is her current knowledge on how she is going to stop being a victim of domestic violence, what resources is readily available to her that she already knows of, how is she going to gain additional knowledge of the sources of information to help her out of this situation – may be help line nos., the steps she needs to take to ensure her own safety and finally how easily accessible is each of these resources

4. Ability – do I have the ability to change. What if any are the psychological blocks (what in your own mindset that will work against you), physical and intellectual capability where relevant, and the time you are willing to devote to make that resolve happen. If your resolve is to get over your fear of public speaking, you need to evaluate your mental blocks, befriend your inner critic, time you are willing to devote to practice and get over the fear, the willingness to get a help from a coach who can assist you in making that resolve happen

5. Reinforcement – sustainable change rather than for a short time. The degree to which the change is meaningful (I’m making a difference), the absence of negative consequences, the ability to overcome hurdles along the journey and an accountability mechanism that creates an ongoing mechanism to reinforce the changes. The mindset above all to keep the change in place despite humps and setbacks along the way.

In an organizational context it is important for the managers and the leaders to recognize that all have talents, skills, and abilities. Question to ask in the process of any change is how do you apply the talents, abilities and resources you have. It is important to engage the team in a cause bigger than themselves, something they feel passionate about and one that makes them come alive. A true leader knows this, understand this and is able to provide this in an organization.

In any personal change, to commit to change ask yourself what is the trigger? Is it an adversity or a reward? What value are you creating for yourself and the people around you by resolving to change? In any change it is important to be aware of the value in it before you can make the change. Only then can you engage in the resolve with your heart, your brain and your guts.

The world is full of thinkers, dreamers and talkers. You can make a difference by making things happen because you believe you can.

What are your psychological blocks?

What are your reinforcements?

What are your triggers

Are you committed to change?

 “If you really desire something, the whole universe will conspire to help you.” ― Paulo Coelho, The Alchemist. I would add if you desire something and commit to that desire nothing can stop you. You will make The Resolve happen.

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Titles Don’t Matter-10 Keys To “Good For Soul”

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“The simple act of paying positive attention to people has a great deal to do with productivity” Tom Peters

Have you met Jerry ?

1. I’m always right. I don’t care what it takes or how much work it is. This is the way I see it and no matter what, make it happen in the next hour.Have you met Jerry?

2. Your behavior at or outside work or in Social media is one of “A Narcissist”.

3. You think you know it all and never have an open mind to learn.

4. You’ve decided with senior management that your team targets are going to increase by 30% and promised to over deliver. You have not bothered to consult your team?

5. You think you never make mistakes and don’t ever bother asking others how are you?

6. You are good at striking conversations with strangers but every relationship is one to hook, use and trash.

7. You are convinced that you are the most intellectual and anyone who challenges your line of thinking is made to shut up. You alienate whoever questions you.

8. You think you are reminding people of their accountability and responsibility when all you do is to humiliate them with your sarcasm.

9. You are part of the system and you have never made any effort to be different or change and yet you criticize all, day in day out.

10. You think you are unique and God’s gift to the Universe, though all you are is a jerk. You think none of the above applies to you.

How many of you have had this individual either at your work place or among your acquaintances? 

How many times do people in influential positions misuse the same by bullying and belittling either their team and their social circle ? 

How many people just because of the position they are in think they can demand respect ? 

Whilst there is nothing wrong in being direct and honest, by no means the delivery of the statements or the tone in which it is delivered needs to be rude or sarcastic. People skills is one about being able to connect, engage and treat others with respect and empathy.

What are the keys to People Skills?

1. Be a friend before expecting others to be friendly

2. That either we control our attitude or it controls us. Choose the right one

3. We are a result of our choices and we need to deal with the choices we have made. Negativity and emotional trauma arises when we get into the blaming game for all our misfortunes

4. We do get angry, recognize it, overcome it and do not use anger to be cruel

5. We need to value ourselves and should not allow ourselves to be trampled on. But valuing yourself doesn’t mean insulting others

6. Each of us have our own strengths and we should build and use them to lead with integrity, trust and character

7. Each of us have our own weaknesses and we should marginalize our limitations to move forward

8. That we are responsible for what we do, no matter how we feel

9. We are human and love to be acknowledged, encouraged and appreciated. Being an introvert or shy is no excuse for not telling someone ‘You Matter’

10. None of us are perfect and can teach and learn something each day

Each of us have our purpose. Just because you are the boss, you have no right to stomp on others feelings and values. As far as people like Jerry are concerned one can attempt to unlock the barriers of communication that may exist or be a friend to listen.

Titles don’t determine your value. In the end, you need to remember just because you think you are successful, you have no right to put out someone else’s light and efforts.

Life is a journey of roller coasters and challenges you to be the best YOU can be. Each challenge, be it big or small, is an opportunity for you to make the choice to shift your perspective and view it through the eyes of positivity and hope.

Character is higher than intellect. A great soul will be strong to live as well as think. Ralph Waldo Emerson 

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Top 5 Reasons to gain from “The Winter Of Our Discontent”

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Life is the best teacher and there is no preview to the various ups and downs that life presents to you in the journey with her.  No school, college or MBA can teach you how to deal with life, how you feel about your experiences and how not to be knocked out.

Many people you meet in your life tell you to be content with life. True that, but the following quote by Oscar Wilde has always been with me to make changes and facilitate growth from where I am.  “Discontent is the first step in the progress of a man or nation.”

Think about this quote carefully :

When have you really challenged yourself?

When have you strived to get something done?

When have you decided to end a relationship?

When have you decided to change your job or career?

When have you made life changing decisions?

In each of these situations above, is it from discontent with the current being or situation?

Should we be discontent all the time?

No, I cringe to imagine a situation of discontent all the time because that causes negativity and being in the spiral of negativity is possibly the worst damage that you could do to yourself.

Why and when is being discontent a true guide to life :

1. Cruise Control and operating on auto pilot– In her book, My Stroke of Insight, Jill Bolte Taylor, Ph.D. tells us and I quote

“In addition, our minds are highly sophisticated “seek and ye shall find” instruments.  We are designed to focus in on whatever we are looking for.  If I seek red in the world then I will find it everywhere.  Perhaps just a little in the beginning, but the longer I stay focused on looking for red, then before you know it, I will see red everywhere.”

If we settle for mediocrity when we are capable of lot more, we stop to grow. Observe a child and you’ll see how Children are so enthusiastic to learn, to explore, to dare and be curious. Curiosity to learn more about different things in life, different fields and phenomena should always be there. When you stop to learn discontent should enable us to take the next step forward which is to challenge our self for something different or new. ‘Unless you try to do something beyond what you have already mastered, you will never grow.’ ~ Ralph Waldo Emerson

2. Control your mind – the power to control your mind rests with you and none other.  If you examine life, review, renew and search for new discoveries and push your mind to reach new destinations, you’ll participate in life. Discontentment should enable us to find our inner self and go on a journey within.

3. Relationships – treasure and thank those who didn’t leave you when you needed them the most. Thank those who stood by you during your hardships. Use discontent in some of your relationships to question your own behavior, behavior of others and decide whether to work on the relationship or move on and walk away.

 4. Question – In all forms of communication, one’s impact is most effective when we pay attention to the receipt of our influence.  Questions, in my view, allows one to listen and interject at the relevant time and get the other party engaged and excited about the conversation or the subject being discussed. In the relevant context, a question constructed and asked properly acts as a catalyst. Any question is relevant if asked in the right context and enables you to determine if you can continue to push forward, pull back or change your style.

Initiate and Embrace positive change, a change that leads to growth and improvement. You can initiate change only if you are discontent about the current state of affairs in some aspect of life.

5. Gratuitous – have a sense of gratitude with what you have but never be content with the kindness that you can spread amongst others and with others.  Avoid excesses in that don’t hoard things that are not essential since they will become a source of misery. “Become a hunter of blessings, actively seeking them out in every experience and person you encounter.” ~Kate Nowak

Being discontent with anything that triggers growth, improvement and development of self  is necessary but not one that will lead to negativity and complaints without striving for a positive change.  I would say let me choose to be discontent so that I can grow, develop, and create a positive influence.

Doesn’t Self Improvement Begin With Discontent ?

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Are You A Leader or a Manager ?

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A great person attracts great people and knows how to hold them together – Johann Wolfgang Von Goethe

Leadership and management go hand in hand but yet we have great managers who may not be great leaders.

  • Have you identified why?
  • Have you had a high turnover because of your manager ?
  • Have you analyzed the traits of the team and those of the manager – High D,or C or S or I?

 Most of you may associate with the following descriptions of a leader and a manager.

Leader – one who inspires others by their actions and behavior. Leadership is a philosophy of life. Leadership is not about managing things but about developing people. It is about helping people to liberate the fullness of their talents while they pursue a vision that you have inspired them to buy into as a worthy and meaningful one. Great leaders are great teachers as well as great coaches.

Manager – managers direct and tell their team what to do. They plan for the achievement of day-to-day tasks and the goals of the department or group whom they manage. Managers, by nature, are concerned with outcomes.

A leader is not necessarily one with an organizational title but why don’t we have more managers considered as leaders?

Questions you need to ask is FOR FULL POST REFER LINK

In the organizational context, DISC can be used as a simple yet comprehensive construct to help leaders become more effective in the interpersonal aspects of leadership.

Dominance (“D” Factor) – How you handle problems and challenges

Influence (“I” Factor) – How you handle people and influence others

Steadiness (“S” Factor) – How you handle change and pace yourself

Compliance (“C” Factor) – How you handle rules and procedures set by others

For further details on DISC and taking the assessment, please contact me through the blog.  Thank you

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“The Silence” – 5 Do’s and Dont’s

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Learn to get in touch with the silence within yourself, and know that everything in life has purpose. Elisabeth Kubler-Ross

How many times have you wished silence from a person sitting opposite you or in a meeting room ?

How many times have you been in an awkward moment when you realized that you should have kept silent after spitting out words in anger?

 In Silence it is important to listen and it is a communication skill in that one needs to know when not to talk or interrupt.

  1. In sales pitches, the inability to remain silent can cost the deal and many times the client relationship. Have you and your team members who are presenting to the client given an opportunity to the client to speak? Have you listened what they need?  A good sales person listens far more than they talk.
  2. You call on your friend to share a difficulty that you are going through. When you meet this friend, he starts talking about his day and how he would have handled or has handled difficulties in his life. He has barely heard you, leave alone listen. You sit there listening to his nonstop babble, when all you wanted him to do was listen – Listen silently without interruptions or judgment. Many times in life all we need is to vent out what we are going through and a person to listen.  There is a time for silence, time to let go and allow people to hurl themselves into their own destiny. And a time to prepare to pick up the pieces when it’s all over.
  3. Most of us have met this person who endlessly brags about their deal striking ability or the number of places they have been or the people whom they have met. A lot of this happens without context and some of these nonstop banter may endanger the privy of confidential data.
  4. Being extremely negative about competition just to get your company to win the bid. Many times these conversations take place over a drink or dinner and damages the reputation of the company and the person.
  5. Dropping names just to show how influential you are.

There is a time and place for everything and silence in all the above situations is appropriate and necessary. It is better to use the art of silence rather than blurting out on an impulse, just to say something.

Nothing strengthens authority so much as silence – Leonardo Da Vinci

 Is Silence good or warranted in all situations ? No, absolutely not.

  1.  Never be bullied into silence. Never allow yourself to be made a victim. You are the lonely one who can be the lead in your life.
  2. Never be silent whenever and wherever human beings endure suffering, violence in any form and humiliation. Silence encourages the tormentor, never the tormented and being neutral and silent is not the solution. The ultimate tragedy is not the oppression and cruelty by the bad people but the silence over that by the good people. Martin Luther King Jr.
  3. Never be silent when you are aware about acts of wrong doing within a company or in any other day-to-day situations.
  4. Never be silent in situations where silence may mean acceptance or consent or grant of approval.
  5. Do not be silent in the face of misunderstandings.

Silence is about mastering the art of timing. During public speaking, silence is good for the audience to think, for you to create emphasis around a new idea that you may be presenting.  Even on Social Media, you need to know that not everything needs to be shared and there is no necessity to have an opinion on every single matter or a status update on whether you are thinking, swimming, having dinner or wish to talk or doing many other things. If you need to express all of that, best to journal it or talk to yourself.

Silence is one of the great arts of communication as long as you know when and where.

It is tact that is golden, not silence. Samuel Butler

Which word or set of words will you choose to use every time you speak?

Do you need to speak every time you have an urge to say something?

Please refer my blog post on Power Of Listening – Shut Up and Listen Will Ya ?

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5 Strategies To Get Out of Your “COMFORT ZONE”

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“The soul should always stand ajar, ready to welcome the ecstatic experience.”  Emily Dickinson

We all like our comfort zones.  It feels cozy, and we feel we are in cruise control.  Comfort zones however lull us into believing that the fear we feel to try something new is justified and acceptable. However, being in the comfort zone leads you to stop growing and learning. No matter who you are, you cannot stop learning and to learn you need to get out of your comfort zone. You may have heard your friends or colleagues who have the fear of public speaking or doing bungee jumping or swimming or even hiking a steep hill.

Common statements you hear from this fear are :

“I’m no good at public speaking”.

“I hate public speaking.”

“I’m scared of heights.”

“You are too good at this, there is no way I can make such good presentations”.

Most of these are, more often than not, self-limiting beliefs.  I agree each of our talents are different but unless you try how would you know if you are good at it or not?

What are you limiting by being within your comfort zone?

For the FULL POST CLICK THIS LINK

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Leadership Qualities – Who Am I?

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Don’t wait for something outside of yourself to make you happy.  ~ E. Nightingale

Who Are You ? 

How many times have you been asked this question ? How many times have you asked this question of others? The typical answer that you get or give is that I’m an entrepreneur, investment banker, broker, sales director, CEO & Chairman of XXX Ltd., journalist, a rich man’s son or daughter with a name thrown in…  When we are born, most of us are given a suitcase full of standards, acceptable behavior, things to learn,values & a whole load of do’s and don’ts. As we grow and progress in life we keep adding or throwing away some contents of this suitcase. Each of us thus become a product of the choices we have made or that we have consciously decided not to make.

Since childhood, we have our dreams and we want to make them a reality. Part of these dreams is about what we become and that results in the career we choose.  However, many of us realize either early on or mid-life that the chosen career path is not one we enjoy or one that is necessarily nourishing to our soul.  Sometimes, you are also given a rude shock when you are asked to leave the company.  When life throws these challenges, you ask yourself “Who Am I”? You have always associated yourself with a role, a role of a CEO or chef but when life takes a sudden turn and you are not in that role for a period in time or when you are considering changing your career, you struggle to determine who you are?

Let me give you another example, a woman who becomes a mother and gives herself in being a mother feels a vacuum when her children grow up and move away to follow their own dreams. Each of us associate ourselves with being a sister, a father, a wife, a mother and many other roles played in our personal lives or organization or in our own business. These are all about Doing rather than Being.

Identity crisis comes about when roles no longer exist because of change in circumstances. The longest time you will ever live with someone is “Yourself” so it is imperative that each of us are able to answer the question “Who Am I.” This is an important question and it goes beyond one’s position, job, titles or status in society. These roles are “About You” but they don’t define you nor do they tell who you are, the person you are or the values you represent. Our choices determine who we are and who we will be. The decisions we make each day on every aspect that life presents us with, reveals who we are and what we are.

Yes you can choose to do all the best practices to make you the World’s Best Entrepreneur but what about the Being or To Be? How about being the world’s best entrepreneur in that I’ll be a thoughtful leader who helps others grow, develop and bring out their positive potential? You are the choices you make each day be it your reaction to something, or the people you choose to hang around with.  One’s environment plays a huge role in influencing who we are and the choice of the environment lies with each of us.  It is the festive and holiday season and each of us get to hear our share of Christmas carols and songs at shopping malls, at the gym, parties, restaurants.

I was at my gym for a Christmas Fitathon event last Saturday and as I was enjoying my working out, the song that was being played was Rudolph, The Red Nosed Reindeer. I personally like that song because it is quite peppy and cheers me up. This song got me thinking and I decided to explore a bit on Google to find out the story of Rudolph.  Bob May, the creator of Rudolph the Reindeer in some ways told his own story through Rudolph.  He was a misfit, an outcast, one who probably didn’t fit the single story stereotype. He had a tough childhood and he knew what it was to be different.

Story Links

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He created Rudolph to be different with his red shiny nose and he was always teased for how he looked.  What stood out to me in the story is that Rudolph recognized who he was and used his uniqueness to provide happiness and cheer to the children and many others around the world.

In all this, Bob May in his creation of Rudolph recognized who he was, and used his tenacity and imagination to please his child and at the same time millions around the world for centuries. He didn’t allow his role or his surroundings to pull him down and he worked on his strengths rather than focusing on his deficiencies.

I couldn’t have found a better summary of the Leadership Qualities in Rudolph and the following 7 points is an extract from  Rudolph: One of the Great Leaders of All Time!

“1. Rudolph’s story depicts him stepping up in the face of adversity. Without his willingness to do so, there would have been no leader and no Christmas.

2. Rudolph’s hoofed adventure distinguished him as a beacon of light–clearly identifying him as a leader.

3. Rudolph worked with the team despite his recognition (at least in song) that he was a star.

4. Rudolph surrounded himself with goal-oriented, hard-working reindeer.

5. Rudolph was smart; he was clever enough to survive delivering presents in the South despite having to do so during deer-hunting season!

6. Rudolph always maintained a positive attitude while leading the group.

7. Rudolph embraced his differences and turned them into strengths.”

Each of us can take a leaf out of Bob May’s or Rudolph’s qualities

What determines each of us ? Who Am I?

While this list is not exhaustive these are things I have learnt over the years what is most important to me and one I’m comfortable identifying myself with. Early this year, when I quit Corporate life to pursue a new career, a choice I consciously made, I suffered from an identity crisis and the transition from my role in the Corporate Life to what I do today made me want to put my thoughts of “Who Am I” on paper.

1. Being Compassionate

2. Being Gratuitous

3. Try to constantly renew, receive and reflect on life and my own actions and reactions.

4. Being led by my inner self and not by the external environment.

5. Listening so that I understand

6. Being humble

7. Learning from my mistakes

8. Asking the relevant questions

9. Being tolerant to myself and others especially when I’m frustrated

10.Not being afraid to say No or I don’t know when the situation demands

11. Making a difference each day

12. Learning to smile, to laugh, to let go and to forgive

13. Focusing on developing my strengths and that of others

14. Trusting oneself and letting go of self-limiting beliefs.

15. Being positive. Spreading the smile and act of kindness around in whatever I do and in whatever role I play in my daily life

Let me leave you with the Rudolph The Red Nosed Reindeer song

Merry Christmas to each of you and May the year 2013 be kind to each of us. Best Wishes. Lalita

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Top 5 Uses of “Powerful Questions”

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Understanding a question is half an answer – Socrates

How many times have you been confronted, during a presentation or at a meeting, with a question? A question that has made you think, engage you and pull you back into the conversation or dialogue where you might have lost focus.

In all forms of communication, one’s impact is most effective when we pay attention to the receipt of our influence.  Questions, in my view, allows one to listen and interject at the relevant time and get the other party engaged and excited about the conversation or the subject being discussed. In the relevant context, a question constructed and asked properly acts as a catalyst. Questioning skills deserve much more attention than they usually get.

Any question is relevant if asked in the right context and enables you to determine if you can continue to push forward, pull back or change your style.  The most important part of questions is that it should assist in keeping the parties in a dialogue engaged and enable you to influence someone’s behavior or thinking, latter especially useful in negotiations, coaching and mentoring.

Bottom line, questions enables you to think, create and enhance trust and strengthens communication amongst a team, and between two people.  Managers instead of telling one of their subordinates to get something done and not seeing results might do well by asking the right questions. Try it, and the results will amaze you.

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